Rick Jimenez
Rick Jimenez at Plaza Cadillac

Rick Jimenez

Certified Sales & Leasing Professional

Plaza Cadillac

8893 US-441
Leesburg, FL 34788

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4.9
299 Reviews

Dealership Experience

31 yrs

Industry Experience

36 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.9

299 Reviews

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299 Reviews of Rick Jimenez

September 17, 2026

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Employee Rating

Great sales staff. Very patient and answered our questions. Associates are all pleasant and helpful. More

by dallasedmiston
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Recommend Dealer
Yes

Other Employees Tagged: Mark Allen

September 16, 2026

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Nice group of people with a good size inventory to choose from. Didn’t feel pressured when taking our time to make a decision. More

by rilling1
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Recommend Dealer
Yes

September 15, 2026

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Leesburg Florida is the only Cadillac dealership I use. The second xt5 I have purchased there. Both times I took my Cadillac in for service walked away with a new car to me, without the pressure most other More

by SLEEPYHOLLOWSANDY
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Recommend Dealer
Yes

Other Employees Tagged: Mark Allen , Harry has great customer service . Very personable

September 07, 2026

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The staff are great! Rick is knowledgeable, friendly and expeditious! He should be commended and proud of his stunning professionalism!!! More

by mychaeladturner
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Recommend Dealer
Yes

September 04, 2026

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Cadillac Plaza Dealer un excelente consecionario, nos trataron como familia muy profesionales y con respecto. Recomiendo este lugar además de los autos excelentes los modelos y su calidad. CADILLAC TX5 More

by JWOJEDA
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Recommend Dealer
Yes

August 09, 2026

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Scheduled recall was very simple in and out. Staff are friendly and very easy going. Would recommend them. More

by praterp
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Recommend Dealer
Yes

Other Employees Tagged: Service dept

August 01, 2026

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Very clean and nicely displayed vehicles and information. Waited a few minutes for someone to notice me, but then received immediate and excellent attention from Rick. He showed me what was available and p More

by donnar01
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Recommend Dealer
Yes

Other Employees Tagged: Mark Allen, Tony Pagano

July 30, 2026

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This place and all these people are awesome . I have been dealing with Mark in parts for years and recently chose to use the service center there for a customer of mines GMC pick up . Everybody I More

by bodyshopincc
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Recommend Dealer
Yes

July 25, 2026

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I’m very happy with my purchase and also my sales person Rick Jiminez…everyone is very helpful. The service department was excellent in detailing. Would highly recommend them! More

by listwithjana
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Recommend Dealer
Yes

Other Employees Tagged: Mark Allen

July 16, 2026

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A hour and a half oil change will make me look for another dealer who can get it done quicker. My last oil change took 2 and a half hours which is unacceptable. More

by bobt5
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 17, 2026

Plaza Cadillac responded

I sincerely apologize that we did not meet your expectations regarding the time required to complete your service. We always strive to communicate an accurate estimate of how long each visit should take. Based on your service history, your visit included more than just an oil change. On your Cadillac, routine maintenance typically involves several additional services to help ensure your vehicle is operating safely and efficiently. During your appointment, we performed: An oil and filter change A tire rotation A comprehensive vehicle inspection, including the brakes, fluid levels, and tire pressures A check for any available computer/software updates A review for any open safety recalls Replacement of both the engine air filter and cabin air filter A complimentary wash and vacuum of your vehicle A service of this scope typically takes about an hour and a half to complete. We appreciate your feedback and are sorry that the timing did not meet your expectations. If you would like to discuss your experience further, please don't hesitate to give me a call. I'd be happy to speak with you. Thank you for your business, and we appreciate the opportunity to serve you.

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