Henry Hernandez

My overall experience at Plaza Cadillac was average. I had an issue with the driver’s side mirror light being cracked, and I was disappointed that the dealership was not more accommodating in resolving I had an issue with the driver’s side mirror light being cracked, and I was disappointed that the dealership was not more accommodating in resolving the problem. I was also concerned that the salesperson and finance manager insisted that I had to purchase the anti-theft package as part of the vehicle purchase. However, after reviewing the agreement, I learned that the package was optional and not required to complete the purchase. Greater transparency regarding optional products would have improved my experience. More

by rickynanderson Verified Customer Verified Customer

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Best dealership and service department I’ve ever dealt with. Very courteous and efficient. Highly recommend purchasing your next vehicle from Plaza Cadillac! with. Very courteous and efficient. Highly recommend purchasing your next vehicle from Plaza Cadillac! More

by SOWENS04 Verified Customer Verified Customer

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The staff were friendly, professional and provided great customer service. The team kept me informed and showed great effort to make sure that I was taken care of promptly. customer service. The team kept me informed and showed great effort to make sure that I was taken care of promptly. More

by Erika Verified Customer Verified Customer

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I contacted Plaza Cadillac in the morning and they had answered me right away. I gave him a trade information and we went and had a breakfast and went right there and met HENRY. He had the vehicle we were answered me right away. I gave him a trade information and we went and had a breakfast and went right there and met HENRY. He had the vehicle we were interested ready and we negotiated the trade and the new vehicle .everything went really smoothly and we left with the vehicle two hours later. More

by stacylewer Verified Customer Verified Customer

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Plaza dealership is the best dealership we have ever purchased a vehicle from. Henry and B were excellent in their knowledge and set up of the vehicle and any questions that we had. The entire staff at purchased a vehicle from. Henry and B were excellent in their knowledge and set up of the vehicle and any questions that we had. The entire staff at Plaza Cadillac were exceptional. We will highly recommend Plaza Cadillac to our family and friends. Thank you for the excellent experience. More

by SOWENS04 Verified Customer Verified Customer

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Henry was very good to deal. With. The finance fellow was pretty slick with his moving screen and not very good at details. Like adding anti thief without asking or telling about With. The finance fellow was pretty slick with his moving screen and not very good at details. Like adding anti thief without asking or telling about it. But overall nice business More

by REF4305 Verified Customer Verified Customer

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I just had the most professional car buying experience I’ve ever had at Plaza and I’ve purchased at least 20 cars in my lifetime. I purchased a 2024 vehicle at a great price and traded in a 2020 vehicle f I’ve ever had at Plaza and I’ve purchased at least 20 cars in my lifetime. I purchased a 2024 vehicle at a great price and traded in a 2020 vehicle for an on market trade-in value. My salesperson, Henry, was outstanding as were his sales manager and the finance director. The entire process took about an hour. I highly recommend Plaza Cadillac! More

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Lance has it together he's a (10), from the sale to delivering the car to me. He was in contact every step of the way upfront and honest from start to finish. Service Dept. (Henry) is a guy you can't a delivering the car to me. He was in contact every step of the way upfront and honest from start to finish. Service Dept. (Henry) is a guy you can't afford to lose, had the car fixed in 10 minutes from the time it was dropped off by a tow truck. he went out of his way to complete the job before closing (4:30pm). More

by me27 Verified Customer Verified Customer

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Professional promt trustworthy On time and complete Clean salesperson was as Always very professional and very appreciated Clean salesperson was as Always very professional and very appreciated More

by den4728 Verified Customer Verified Customer

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Henry was friendly, attentive, knowledgeable, and professional, making the car-buying experience smooth and comfortable. The overall experience at Plaza Cadillac was very positive. I truly appreciate professional, making the car-buying experience smooth and comfortable. The overall experience at Plaza Cadillac was very positive. I truly appreciated the level of service Henry and Mark provided. I would definitely recommend working with them to anyone looking to purchase a vehicle. More

by erikar Verified Customer Verified Customer

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