Tony Pagano

My overall experience at Plaza Cadillac was average. I had an issue with the driver’s side mirror light being cracked, and I was disappointed that the dealership was not more accommodating in resolving I had an issue with the driver’s side mirror light being cracked, and I was disappointed that the dealership was not more accommodating in resolving the problem. I was also concerned that the salesperson and finance manager insisted that I had to purchase the anti-theft package as part of the vehicle purchase. However, after reviewing the agreement, I learned that the package was optional and not required to complete the purchase. Greater transparency regarding optional products would have improved my experience. More

by rickynanderson Verified Customer Verified Customer

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It was very good service to maintain an expensive, very good car meeting manufactures recommended standards good car meeting manufactures recommended standards More

by JF55WRIGHT Verified Customer Verified Customer

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It's been a pleasure dealing with Plaza Cadillac. They keep me informed about the situation with my car while in for service and it was done in a timely manner. I'm definitely happy with the results. They keep me informed about the situation with my car while in for service and it was done in a timely manner. I'm definitely happy with the results. More

by Jdodgedo4 Verified Customer Verified Customer

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I contacted Plaza Cadillac in the morning and they had answered me right away. I gave him a trade information and we went and had a breakfast and went right there and met HENRY. He had the vehicle we were answered me right away. I gave him a trade information and we went and had a breakfast and went right there and met HENRY. He had the vehicle we were interested ready and we negotiated the trade and the new vehicle .everything went really smoothly and we left with the vehicle two hours later. More

by stacylewer Verified Customer Verified Customer

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My order was placed seamlessly, delivery and setup was exceptional. Friendly and courteous staff, Michael Land was knowledgeable and stayed in contact with me through the process. exceptional. Friendly and courteous staff, Michael Land was knowledgeable and stayed in contact with me through the process. More

by eddiejarrell Verified Customer Verified Customer

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Mike , Mark and other Mark all were very helpful and professional ( with humor)! We like the Dealership! We’re hoping follow up to the Sale will be as good. That’s the REAL TEST! professional ( with humor)! We like the Dealership! We’re hoping follow up to the Sale will be as good. That’s the REAL TEST! More

by joedeamc1 Verified Customer Verified Customer

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Professional promt trustworthy On time and complete Clean salesperson was as Always very professional and very appreciated Clean salesperson was as Always very professional and very appreciated More

by den4728 Verified Customer Verified Customer

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It was great working with Michael and everyone at Plaza Cadillac of Leesburg. Was one of the easiest transactions we have done purchasing a vehicle. Michael and I worked over the phone on Friday and came i Cadillac of Leesburg. Was one of the easiest transactions we have done purchasing a vehicle. Michael and I worked over the phone on Friday and came in Saturday to sign the contract and out in 45 minutes. Was a pleasure working with them!! We love our new Aviator, thanks again More

by timsnider0528 Verified Customer Verified Customer

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Concerned that perhaps the Radar had gone out again, and as it turned out, it was just a modular component that needed to be reset, so the car would continue to talk to GM, and my Cruise and Super Cruise wo as it turned out, it was just a modular component that needed to be reset, so the car would continue to talk to GM, and my Cruise and Super Cruise would return to working order. I was expecting the worst, and was given a beautiful new 2026 Electric Vehicle loaner, which had many of the same luxury features my 2024 Lyriq Lux 3 has. Getting used to the vehicle starting simply by pressing the brake with the Fob in my pocket and not having a button to push took some getting use too. I did learn that there was a button on the dashboard that would turn the vehicle off if it didn't shut off when i started to exit the vehicle. I'm not ready to give up my 2024 Lyriq just yet. I love the look, the ride, and especially the dealership. So far, the only cost, out of pocket, has been home charging, and that has been during off-peak hours. Both service times include having the tires rotated, tires balanced, and an alignment have been covered by GM Points. This has been one of the most economical Cadillacs I've ever owned. Sailing past Gas stations puts a smile on my face, knowing Gas is steadily going up. Plaza Cadillac has been and will remain my Number one Cadillac dealership. More

by Ocalakid55 Verified Customer Verified Customer

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We have purchased several cars from Plaza Cadillac. Sales personnel are always well educated about their product Sales personnel are always well educated about their product More

by 10mmowery Verified Customer Verified Customer

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