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Plaza Cadillac
Leesburg, FL
1,666 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,666 reviews
June 17, 2021
Excellent service /found a screw in my tire & fixed for me also . I had brought my car in for first oil change ,sorry I’m not sure of his name me also . I had brought my car in for first oil change ,sorry I’m not sure of his name More
by deloresmpainter
Verified CustomerEmployees Worked With
Gentlemen name I’not sure
June 17, 2021
The employees in the service department are nice but whoever washed the car scratched the lift gate by the license plate. I noticed it as soon as I walked around the car when they brought it back from s whoever washed the car scratched the lift gate by the license plate. I noticed it as soon as I walked around the car when they brought it back from service. It’s really unfortunate as I take very good care of my vehicles and the only one who washes them with the exception of when I get it serviced at Plaza. More
by RMMC
Employees Worked With
John Bach
June 16, 2021
A real great place I always have my vehicles repaired there and serviced friendly and professional I always recommend plaza to my friends and always will there and serviced friendly and professional I always recommend plaza to my friends and always will More
by Sean bacchus
Employees Worked With
Other Employees :
John Bach, Christopher Ballard
June 13, 2021
When I got home I thought the car was checked out only to find that my windshield wiper blades were falling apart. Picked them up and found they needed to be replaced to find that my windshield wiper blades were falling apart. Picked them up and found they needed to be replaced More
by MDRASH46
Employees Worked With
Service
June 13, 2021
Everyone at the dealership were welcoming, professional and friendly. No high pressure sales tactics. Felt comfortable throughout the entire buying process. I will definitely refer anyone I know that’s l and friendly. No high pressure sales tactics. Felt comfortable throughout the entire buying process. I will definitely refer anyone I know that’s looking for a car to this dealership. More
by m-crocker
June 10, 2021
great experience, low pressure. Staff was very professional. All items were discussed and reviewed. scheduled to return to close out requests and deliver needed paperwork. professional. All items were discussed and reviewed. scheduled to return to close out requests and deliver needed paperwork. More
by jjdmetropa
June 10, 2021
My service representative was great!Harry was My service representative was great! Harry was professional and very kind! I have two Cadillacs and am moving there care from a dealership in Orlan My service representative was great! Harry was professional and very kind! I have two Cadillacs and am moving there care from a dealership in Orlando to Plaza. More
by Jerich112
Employees Worked With
Harry
June 09, 2021
Excellent service throughout the entirety of my experience. Alicia and Steve were great working with a 3rd party warranty provider to order/program a duplicate key fob. Communication was clear th experience. Alicia and Steve were great working with a 3rd party warranty provider to order/program a duplicate key fob. Communication was clear throughout the process and expectations were delivered upon. I would feel extremely comfortable recommending Plaza to anyone. More
by Abraham_Lincoln
Employees Worked With
Alicia (Parts) , Steve (Service)
June 05, 2021
i didn’t realize it would take 2 days to replace the heads up display, but since Steve gave me a loaner I didn’t mind. steve a great job as usual. heads up display, but since Steve gave me a loaner I didn’t mind. steve a great job as usual. More
by tompopola
June 05, 2021
Service team did a great job! I will be back. My purchase dealer screwed up my title work, your folks followed up with them to help. purchase dealer screwed up my title work, your folks followed up with them to help. More
by kevinandluci2
Employees Worked With
Service desk, all 3 helped.
