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Plaza Cadillac
Leesburg, FL
1,734 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,734 reviews
December 04, 2023
They are always ready to help and explain the problems and the fixes. We have gone there for 23 years and trust them to let us the issues. and the fixes. We have gone there for 23 years and trust them to let us the issues. More
by braether
Verified Customer
December 03, 2023
They fixed the problem. I was very happy that it was covered under warranty. It didn't cost me any money. I was happy they washed the car but sad they don't detail any more. I was very happy that it was covered under warranty. It didn't cost me any money. I was happy they washed the car but sad they don't detail any more. More
by DMUM53
Employees Worked With
December 01, 2023
Waited over 4hrs for a very small issue, Never told how long it would take. Nothing fixed told to make another appointment. long it would take. Nothing fixed told to make another appointment. More
by deluej
Employees Worked With
Other Employees :
DAVID STONE, David Guzman, Jack Jackson
November 30, 2023
I had a problem with my 2016 Cadillac CTS that could've taken up to 3 months or more to repair due to supply issues caused by the auto workers strike. Senya and Saul in the service department, and of cours taken up to 3 months or more to repair due to supply issues caused by the auto workers strike. Senya and Saul in the service department, and of course the mechanics, went to work for me and had my car back to like new in just 3 days! I just can't say enough about how well I was treated. This was a potential disaster that was handled with genuine care and concern by professional people. I am very thankful. More
by RIGDAD3
Employees Worked With
Senya and Saul
November 27, 2023
Pleasant experience. .... Always is with Cadillac. Very helpful. This is my fifth Cadillac and it has always been a good experience. .... Always is with Cadillac. Very helpful. This is my fifth Cadillac and it has always been a good experience. More
by csackonbea
November 27, 2023
This was the best experience I’ve ever had from purchasing a new vehicle. Jonathan was very professional had us in and out in a very short time. He deserves more than five stars! purchasing a new vehicle. Jonathan was very professional had us in and out in a very short time. He deserves more than five stars! More
by JB
November 24, 2023
Tires weren’t checked. Front end noise not fixed. Going back on 11/24/23. Been back now noise fixed didn’t get my $50.00 credit for not fixing first time last week. . T Front end noise not fixed. Going back on 11/24/23. Been back now noise fixed didn’t get my $50.00 credit for not fixing first time last week. . Tires had 41 lbs each. Still waiting on call back concerning credit. Not thrilled with your service dept. More
by VWILSON1959
Employees Worked With
Saul,
November 22, 2023
FrI’m m the moment you enter the office, thier Care is Personsl, Helpful, Sincere and Courteous! Personsl, Helpful, Sincere and Courteous! More
by Info@jlministries.com
Employees Worked With
Other Employees :
Jonathan Molzof, David Guzman, Jack Jackson
