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Plaza Cadillac
Leesburg, FL
1,702 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,702 reviews
Verified Customer
November 09, 2023
This is our second Cadillac purchased from Plaza. Our satisfaction with the cars and my long time service advisor, Harry, keep us coming back. Now I wish you'd have a location in Clermont! Our satisfaction with the cars and my long time service advisor, Harry, keep us coming back. Now I wish you'd have a location in Clermont! More
by davidholihan
Employees Worked With
Harry, service advisor
November 09, 2023
We wouldn't go to any other place for service on our Cadillac. The service staff is friendly and answers all of our questions each time we visit. Highly recommend Plaza Cadillac! Working with Harry a Cadillac. The service staff is friendly and answers all of our questions each time we visit. Highly recommend Plaza Cadillac! Working with Harry and Saul is great, and I commend them for their great, friendly service. More
by Judy Corcoran
Employees Worked With
Harry and Saul
November 09, 2023
Harry good to deal with for problems with my car. This one has very little to take back for work on. This one has very little to take back for work on. More
by JWIEGAND1
November 08, 2023
As always work completed fully and in a timely manner. Waiting area was clean and comfortable Waiting area was clean and comfortable More
by PSOBOCINSKI
November 04, 2023
Not happy with Cadillac. Known problem with headlights at time of manufacture. Cadillac will replace at my expense with no discounts for their defects. Known problem with headlights at time of manufacture. Cadillac will replace at my expense with no discounts for their defects. More
by BOBMARTINHSV
Employees Worked With
Service Department
November 03, 2023
Entire Customer Service staff was friendly, communicative, and answered all my questions. There were several unexpected repairs needed for my 2012 Cadillac SRX, and they explained the need for communicative, and answered all my questions. There were several unexpected repairs needed for my 2012 Cadillac SRX, and they explained the need for them thoroughly. They also helped me get two rebates on my new set of tires, once of which I did not know about. I have a sense of safety and pride while driving now. Thanks to all of you! More
by houdinicj
Employees Worked With
Hard Akarcary and two assistants
November 02, 2023
Friendly service and always able to answer questions about your needs with a great attitude about your needs with a great attitude More
by oldchevyinc
November 01, 2023
Good service, but concerned that it cost $200 to not find a coolant leak in the a/c. Recharge the system with coolant and dye. Seems like a better resolution could have been found. a coolant leak in the a/c. Recharge the system with coolant and dye. Seems like a better resolution could have been found. More
by sastbs145
Employees Worked With
Service
