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Plaza Cadillac

Leesburg, FL

4.5
1,734 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida. We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help. Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes. We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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8893 US-441

Leesburg, FL

34788

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Showing 1,734 reviews

February 01, 2024

i only used the service dept. Harry is my service dept. manager. He is all ways helpful. I trust him and his advice. More

by RICHKOMAR2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse knapp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : none of these dept. were involved in my visit so I can`t rate but you made me to submit, Jonathan Molzof, DAVID STONE, David Guzman, Jack Jackson
January 30, 2024

Highly professional sales process. Very knowledgeable sales team. Efficient and enjoyable purchase. Exceptional Cadillac dealership. More

by JIMENEZ.HILTON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2024

No pressure, polite, friendly and honest. Rick was was very informative and personable. Very happy with our used car so far. More

by elainegreer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

Great dealership with outstanding people. Always friendly and helpful. I've purchased several vehicles from Rick at Plaza. I keep going back service is outstanding. More

by reimerlc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Molzof, DAVID STONE
January 22, 2024

Jonathon was very professional, courteous, knowledgeable, helpful, and friendly. The buying process was easy and exceptional. More

by davidshawler
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Molzof
January 16, 2024

Excellent service, nice staff, and efficient. They are a great place to have your car serviced. More

by NWANEL0712
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Molzof
January 16, 2024

Have been using Plaza for over ten years, service has always been top notch and completed in a timely manner. More

by eemcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve & Harry in service
January 15, 2024

I enjoyed working with Robbie he was very helpful telling me about the features of the new Lyriq, and found me my new car before the scheduled delivery date. Very happy and I love the car. More

by AMGISPAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

When I purchased my cadillac on 9 November 2023, I drove it home and had transmission fluid all over my garage floor. Returned it immediatley to the dealer and was informed I had a leak around my gaskets. More

by cl28409
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Rick Jimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Plaza Cadillac responded

We are glad you were able to visit today and connect with the Service Manager. We look forward to taking care of your needs in the future.

January 06, 2024

I made an appointment twice and twice they didn’t have time to fix my car. Now I have to make another appt and drive another 40 minutes both way times 3. Quite inconvenient. More

by LUVTOJUMP.CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DAVID STONE
Jan 09, 2024 -

Plaza Cadillac responded

I apologize for the inconvenience. Please reach out to me with your contact information, and I can make arrangements for your car to be picked up for the next service. tonypagano@plazacadillac.com We appreciate your business.

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