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Plaza Cadillac
Leesburg, FL
1,665 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,665 reviews
August 30, 2020
Appointment was scheduled within 2 Days! Excellent Appointment was scheduled within 2 Days! Excellent Service and Sales Departments! Kept up to date on service status. Very friendly atmosphere! Ver Appointment was scheduled within 2 Days! Excellent Service and Sales Departments! Kept up to date on service status. Very friendly atmosphere! Very satisfied will work performed. 👍 More
by BROZINAFL
Verified Customer
August 29, 2020
Harry and Steve did a great job. Steve got things started while Harry was tied up so I did not have to wait to be helped. Harry followed up on all items and worked with RICK JIMENEZ to coordinate an started while Harry was tied up so I did not have to wait to be helped. Harry followed up on all items and worked with RICK JIMENEZ to coordinate an item. Everyone is friendly, courteous and knowledgeable. It is is good to see Tony back! More
by duvalldp
Employees Worked With
August 29, 2020
I trust this service center. Even though the dealer cost for repairs is usually higher than I might get elsewhere, I rely on Plaza Cadillac to do critical repairs as most of them are. We usually work with for repairs is usually higher than I might get elsewhere, I rely on Plaza Cadillac to do critical repairs as most of them are. We usually work with Harry in the service dept. and he is friendly. knowledgeable and efficient. More
by ALEAHY14
Employees Worked With
Harry in the service dept.
August 29, 2020
Love the dealership. Bought 3 vehicles from them. Primarily for the service dept. They are awesome. This 2017 I dont care for because of the energy saver. When stopping car shuts down ; and thei Primarily for the service dept. They are awesome. This 2017 I dont care for because of the energy saver. When stopping car shuts down ; and their also is a vibration where I feel I've been rear ended. Hate it wished we kept our 2013 or bought a 2015. Do you take returns? Can we take it back and get a 2015 with very low mileage? I've looked at Car Max and they have them. I told Michael to ask you, but he said it cant be done!! I say it could be done, but at what cost to us. Doesn't hurt to ask. I might just go to Car Max and find out! More
by MJD3751
August 28, 2020
Great service....Plaza should be happy to have Rick on their sales staff. Always a good experience to have the vehicle serviced. After buying three new vehicles at Plaza Cadillac, I have not complaints their sales staff. Always a good experience to have the vehicle serviced. After buying three new vehicles at Plaza Cadillac, I have not complaints More
by jsgod
Employees Worked With
August 27, 2020
Steve and his crew did a good job once I brought the car in. I am still disappointed in the fact that in 29k miles I have had 3 batteries. The latest battery cost me >$260 and I I had we told to leave the in. I am still disappointed in the fact that in 29k miles I have had 3 batteries. The latest battery cost me >$260 and I I had we told to leave the key Fob >15’ away from the car. The battery wouldn’t keep dying More
by Gregg
Employees Worked With
August 24, 2020
Plaza’s Service Department is the BEST I have ever experienced. Owned Cadillacs for almost 15 years and have been to several different service departments throughout Florida and Plaza surpasses them a experienced. Owned Cadillacs for almost 15 years and have been to several different service departments throughout Florida and Plaza surpasses them all. More
by RHNOAH
Employees Worked With
Harry
August 22, 2020
Steve in the service department needs to be put in “The Hall of Fame” of public service. His ability to be professional yet courteous and friendly at the same time is a breathe of fresh air. Steve IS the Hall of Fame” of public service. His ability to be professional yet courteous and friendly at the same time is a breathe of fresh air. Steve IS the reason we don’t take our vehicle anywhere but Plaza Cadillac. You rock Steve! Thank you for all you do! More
by mopmop28
Employees Worked With
Steve
August 19, 2020
Always a pleasure. Friendly, quick and clean. Would recommend for any Cadillac owner. When having my vehicle serviced I have never had a problem. They know what they are doing. Great job. recommend for any Cadillac owner. When having my vehicle serviced I have never had a problem. They know what they are doing. Great job. More
by tinymight54
Employees Worked With
Patrick and Steve are the best.
August 19, 2020
Plaza Cadillac always treats me very well. Both Steve and Harry in the service department treat everyone well and it shows they care about the customer. and Harry in the service department treat everyone well and it shows they care about the customer. More
by cbaetzman
Employees Worked With
Steve and Harry
