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Plaza Cadillac
Leesburg, FL
1,665 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,665 reviews
September 12, 2020
Live 60 miles from dealership. Had to leave car for several days for warranty work and some body shop paint. Harry delivered the car to me on his way home (twice) when it was completed. Saved me two ar several days for warranty work and some body shop paint. Harry delivered the car to me on his way home (twice) when it was completed. Saved me two around trips of driving. Now that’s service! More
by BMCGLAMERY
Verified CustomerEmployees Worked With
Harry - Service Advisor - Rate 5 Starts Plus!!
September 11, 2020
The Service Staff is always courteous, helpful and understanding. Steve Wiggings is extremely helpful and tries to meet all of my needs. I trust Plaza Cadillac with all my auto needs. understanding. Steve Wiggings is extremely helpful and tries to meet all of my needs. I trust Plaza Cadillac with all my auto needs. More
by PILARMCGURY
Employees Worked With
Service Dept is excellent.
September 09, 2020
Thank you for trade 2014 Cadillac SRX white from 2014 Cadillac XTS black . I drive around and feel comfortable and smooth .I am happy. Thanks Cadillac XTS black . I drive around and feel comfortable and smooth .I am happy. Thanks More
by david6028
September 08, 2020
The employees are always courteous and friendly. They explain why something needs to be done to our vehicle and how long it will take also. explain why something needs to be done to our vehicle and how long it will take also. More
by wbilbrey99
Employees Worked With
Steve at the service desk
September 05, 2020
I was very pleased with my service call. Harry and Sreve were very professional in the handling of my request Thank you for taking the time to advise me of the operation of my sun roof. The new knowledge w were very professional in the handling of my request Thank you for taking the time to advise me of the operation of my sun roof. The new knowledge was really a surprise, but great to know More
by PETERS81712
Employees Worked With
Harry and Steve in Service
September 03, 2020
I am very pleased with the help, corporation, personal touch with our service rep Harry. Though the issues turned out to be very costly we are very pleased with the end results. Thank you. touch with our service rep Harry. Though the issues turned out to be very costly we are very pleased with the end results. Thank you. More
by paula.eggeling
Employees Worked With
Harry
September 01, 2020
I was in for the 7500 mile service on my XTS. The service was fast and everyone was very friendly. I have done business with Plaza for 18 years and purchase 4 cars from Plaza. service was fast and everyone was very friendly. I have done business with Plaza for 18 years and purchase 4 cars from Plaza. More
by RBEAVER731
Employees Worked With
Harry Akarcay
August 30, 2020
Very persistent in identifying and correcting an internal engine problem. Service desk personnel, Harry and Steve, were always friendly and helpful. Use of a loaner car was very much appreciated. engine problem. Service desk personnel, Harry and Steve, were always friendly and helpful. Use of a loaner car was very much appreciated. More
by JRANDMTUCKER
Employees Worked With
Harry in the service department was excellent.
