Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Plaza Cadillac
Leesburg, FL
1,665 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,665 reviews
January 29, 2021
The service department is well organized and efficient. The waiting room is very comfortable and my car was serviced quickly and efficiently. I would return to Plaza Cadillac. The waiting room is very comfortable and my car was serviced quickly and efficiently. I would return to Plaza Cadillac. More
by Carla
Verified Customer
January 23, 2021
My service for an oil change and tire rotation was completed with great satisfaction. Steve in the service department was very professional and helpful in the process completed with great satisfaction. Steve in the service department was very professional and helpful in the process More
by PETERS81712
Employees Worked With
Steve, Servive writer
January 23, 2021
I was very pleased that Plaza Cadillac’s service department would help with non-routine maintenance on a 1976 Cadillac. I was even more pleased to find that Plaza Cadillac could arrange necessary re department would help with non-routine maintenance on a 1976 Cadillac. I was even more pleased to find that Plaza Cadillac could arrange necessary repairs at a very reasonable cost. More
by MICHAEL@GAEAMS.NET
Employees Worked With
Harry Akarcay
January 23, 2021
Great service but almost 2 hours for an oil change, inspection & wash was slow. Of all the Cadillac dealerships I’ve been to in 3 states with this car, this was the longest I’ve ever had to wait. Also, inspection & wash was slow. Of all the Cadillac dealerships I’ve been to in 3 states with this car, this was the longest I’ve ever had to wait. Also, I wanted to look at an XT4 but not one salesman approached me. Two had customers but the others were all on their phones texting or doing something on their computers. Being ignored in a car dealership is a first for me. More
by Chuck_Rockwell
Employees Worked With
The service advisor was great but he never gave me his name.
January 23, 2021
Great job delivering my new 2020 Cadillac! The sale was very smooth and I went home with the car the same day! Thank you! Appreciated! very smooth and I went home with the car the same day! Thank you! Appreciated! More
by NWANEL0712
January 21, 2021
The service dealer pound the fault code but said it corrected itself. Glad he kept me informed. Took long to wash car though to finish up the visit. corrected itself. Glad he kept me informed. Took long to wash car though to finish up the visit. More
by CARL.MRYER
Employees Worked With
January 21, 2021
Wonderful service We were treated well throughout the process He checked back with us to make sure all was good after the we were done with the purchase process He checked back with us to make sure all was good after the we were done with the purchase More
by MARYANNE_LENNING
January 20, 2021
Excellent Company to deal with, very professional and customer oriented they always take care of my service and sales needs whenever I schedule an appointment. Great to do Business with I’m a return cust customer oriented they always take care of my service and sales needs whenever I schedule an appointment. Great to do Business with I’m a return customer and will remain with Plaza Cadillac More
by JMAC719
January 20, 2021
Always very professional and kind from start to finish Have been a customer for a few years and highly recommend Also taking precautions with covid finish Have been a customer for a few years and highly recommend Also taking precautions with covid More
by Ami
Employees Worked With
Front desk in service
