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Plaza Cadillac
Leesburg, FL
1,705 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,705 reviews
February 02, 2025
Plaza Cadillac is the Perfect size Dealership. A great selection of New and Pre-owned vehicles. Since purchasing several new Cadillacs at Plaza, beginning in 2017, they have become my personal A great selection of New and Pre-owned vehicles. Since purchasing several new Cadillacs at Plaza, beginning in 2017, they have become my personal preference when it comes to Sales but more so after the Sale, it's all about the Service that makes them Outstanding. More
by Ocalakid55
Verified CustomerJanuary 26, 2025
Great service. Honest pricing . Always treated with respect . Could easily been taken advantage of but no. Honest pricing . Always treated with respect . Could easily been taken advantage of but no. More
by johnjrdesant
January 24, 2025
Service dept is great The service writers are knowledgeable and most have worked there for years! From the service director down everyone gives great customer service! knowledgeable and most have worked there for years! From the service director down everyone gives great customer service! More
by rls4fandi
January 22, 2025
Our experience at the dealership is, unfortunately, tainted heavily by the fact that we were told by the sales person and sales manager that the credit inquiry they were going to run to provide us with tainted heavily by the fact that we were told by the sales person and sales manager that the credit inquiry they were going to run to provide us with financing options would be a soft inquiry and would not affect our credit. I questioned that, but they insisted they were right. They ended up running a hard inquiry that impacted my credit score (temporarily, but that is beside the point). I cannot believe they did not know what they were doing, so I think they lied. The inquiry ended up being unnecessary, anyway, because I told them I was not going to finance if the best interest rate was above a certain percentage (and I told them my credit was rated "Excellent", so they would be able to determine fairly well what the best rate could possibly be), yet the rates they came back with were far over the rate cap I had told them in advance. As a result of this, we feel like we were not listened to and that the dealership's need to follow their process took precedence over what our concerns were. Additionally, there were a few vehicle features that did not function property that were not addressed, and the dealership's knowledge of the model was very limited. Having worked in the automotive dealership industry for 18 years, I was very disappointed with this experience. More
by Dan
Employees Worked With
Michael Land, but I forget the sales manager's name.
January 21, 2025
Very Pleased with my Warranty service. As Service writers, Christie and Eve are knowledgeable on the vehicles and their Mechanics do actual testing with meters to find problems rather tha As Service writers, Christie and Eve are knowledgeable on the vehicles and their Mechanics do actual testing with meters to find problems rather than just replacing parts. More
by EDSRANGE
Employees Worked With
Christie, Eve
January 18, 2025
Excellent service center with a great staff open my car because the hood would not release they installed a new cable in hood release latch and I was on my way because the hood would not release they installed a new cable in hood release latch and I was on my way More
by BOBSKI1961
Employees Worked With
