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Plaza Cadillac
Leesburg, FL
1,678 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,679 reviews
November 21, 2024
Oil change took over 2 hours. Raised a concern over back up camera and was told not to worry about it. Well, issue still happens and is an annoyance every time I drive. Raised a concern over back up camera and was told not to worry about it. Well, issue still happens and is an annoyance every time I drive. More
by Nlharmon
Verified CustomerEmployees Worked With
Do not remember female in center service position
November 19, 2024
Please Cadillac is fantastic. The staff is very knowledgeable and friendly. I’ve never felt like I was pushed into purchasing anything I didn’t want to and am extremely happy with The staff is very knowledgeable and friendly. I’ve never felt like I was pushed into purchasing anything I didn’t want to and am extremely happy with my entire experience there. From buying new to taking my vehicle in for service, everything has been great. I would definitely recommend this dealership to anyone. More
by derek.lesinski
November 17, 2024
Every thing is very good with sales and service. Rick is a great sales rep. The customer waiting area is not so great. Kia and Hyundia is much better. I would rate Plaza Cadillacs very disappointing Rick is a great sales rep. The customer waiting area is not so great. Kia and Hyundia is much better. I would rate Plaza Cadillacs very disappointing. More
by ronbevinm
November 16, 2024
Outstanding with great service. Enjoyed the experience and the staffs help. Will recommend Plaza to others Enjoyed the experience and the staffs help. Will recommend Plaza to others More
by davidhays63
October 30, 2024
Brought in car for a recall issue, two days later got an e mail said low tire pressure. Picked up new vehicle 1 week later within 2 weeks got an e mail saying this new car had low tire pressure. Checki e mail said low tire pressure. Picked up new vehicle 1 week later within 2 weeks got an e mail saying this new car had low tire pressure. Checking tire pressure should be automatic with any service More
by TSAND22
October 29, 2024
Plaza Cadillac since I purchased my Cadillac has been nothing but professional. Surprising, the cost of repairs and service has been very reasonable. The Staff have been very accommodating, profession nothing but professional. Surprising, the cost of repairs and service has been very reasonable. The Staff have been very accommodating, professional, I can’t say enough how happy I’m with the dealership. Sincerely Nick Pallitto More
by NPALLITTO
October 28, 2024
Excellent experience throughout the entire car buying process, from the moment I reached out over the internet, to multiple phone contacts, personal interactions, negotiations, the contract, and pickup o process, from the moment I reached out over the internet, to multiple phone contacts, personal interactions, negotiations, the contract, and pickup of the vehicle. I highly recommend Plaza Cadillac! More
by Dbjohn_1
October 24, 2024
Wonderful service from all of the staff. Took the time to explain everything dealing with my problem Took the time to explain everything dealing with my problem More
by WTOBRIEN3559
October 22, 2024
I was met immediately on arrival by Rick, the car was all set for the test drive. Rick was very knowledgeable about the car. I was very pleased. set for the test drive. Rick was very knowledgeable about the car. I was very pleased. More
by snowhite305hp
Employees Worked With
October 21, 2024
They fixed the problem but when I got the car back all my tail light is and head lights went out tail light is and head lights went out More
by shannon52480
Employees Worked With
