Pat Lobb Toyota of McKinney - Service Center

Service is Key. Always prompt & precise I have a Highland and a RAV4. Lobb’s is their service home Always prompt & precise I have a Highland and a RAV4. Lobb’s is their service home More

Excellent customer service. Clean, their seating area is wonderful. I would definitely recommend Mckinney Toyota over Richardson Toyota! Clean, their seating area is wonderful. I would definitely recommend Mckinney Toyota over Richardson Toyota! More

Carter helped me quickly and swiftly and got everything taken care of so my customer could take delivery of the vehicle the same day it was serviced! taken care of so my customer could take delivery of the vehicle the same day it was serviced! More

My advisor Cannon Campbell was excellent in taking care of me from the beginning of greeting through providing an update on repairs and cost until the end on checkout. Cannon is thoughtful, courtesy, and t of me from the beginning of greeting through providing an update on repairs and cost until the end on checkout. Cannon is thoughtful, courtesy, and thorough when dealing with my concerns. More

Excellent service. The technician (Colson) that helped us was professional, courteous and assisted us in a very timely fashion. The technician (Colson) that helped us was professional, courteous and assisted us in a very timely fashion. More

Well organized dealership with professional and pleasant staff. Robert took very good care of me and pointed out the problems that needed immediate attention and those that could wait for a while. The work staff. Robert took very good care of me and pointed out the problems that needed immediate attention and those that could wait for a while. The work was done in the time frame he gave me and I will return at a later date to have the suggested maintenance done. I also discovered I can bring my Lexus in for service which gives me a closer option. More

Repairman showed up late, but did a good job and was very curtious and professional. curtious and professional. More

Dealership always does excellent service in a timely manner. The personnel are very friendly and knowledgeable. manner. The personnel are very friendly and knowledgeable. More

Great service and very professional. Thank you guys for everything you do. Thank you so much. Thank you guys for everything you do. Thank you so much. More

Back in July, my wife was transporting two large jugs of Sparkletts water in the back of her new Sequoia. The lid came off of one of the jugs and it completely leaked out in the back of the Seaquoia along w Sparkletts water in the back of her new Sequoia. The lid came off of one of the jugs and it completely leaked out in the back of the Seaquoia along with 1/4 of the other jug. We freaked out and I promptly called Cannon Campbell. He said to get the car to him asap and he would put me in a loaner and get ours looked at. I did and he did. Cannon kept me notified the entire time. Took a few days of drying and removing the interior and hybrid battery, but they got it all cleaned, dried and back together. Cannon was willing to work with my insurance or do whatever it took, to get our vehicle repaired. So far, happy to report that we’ve had no problems since the incident. Been about 3 months and about 3k or so miles too. Sure hope Cannon stays around there. It’s nice having someone I know and trust, around the corner! More