Pat Lobb Toyota of McKinney - Service Center

These guys always offer great service and are so nice. Thank you and have a blessed day Thank you and have a blessed day More

Great staff. Clean showroom, and was on and out for myboil change. I will be returning! Thanks again! myboil change. I will be returning! Thanks again! More

They are there to take care of you! I am never pressured to buy a service I don’t need or didn’t ask for. to buy a service I don’t need or didn’t ask for. More

I recently got back from a 7000 mile road trip. My car was serviced very well prior to the trip but was now overdue for the next service. Tammy was wonderful as usual. Service was done quickly and well. N was serviced very well prior to the trip but was now overdue for the next service. Tammy was wonderful as usual. Service was done quickly and well. Now I'm back to daily routine. My car is a 2006. They take very good care of me. More

Honest and straightforward, no gimmicks. Courteous and prompt . I always feel confident that I’m getting what I need done and nothing that I don’t need. Great staff prompt . I always feel confident that I’m getting what I need done and nothing that I don’t need. Great staff More

Tammy was excellent! Made the service experience exceptional! Got to my request immediately, answered all of my questions I will recommend her to everyone. Tim exceptional! Got to my request immediately, answered all of my questions I will recommend her to everyone. Tim More

Robert is an amazing Service Advisor and representative for Pat Lobb Toyota of McKinney! Everyone that I interacted with today was AWESOME, but Robert was key to my first impression and he was quick to un for Pat Lobb Toyota of McKinney! Everyone that I interacted with today was AWESOME, but Robert was key to my first impression and he was quick to understand my needs and create solutions! He seamlessly worked in collaboration with other team members and was orchestrating a fantastic experience for me. I just moved to Frisco from the Atlanta area and needed to have a few things checked out and updated on my 2017 1794 Tundra. I looked up the closest dealership and Pat Lobb Toyota of McKinney was just 6 miles from my home. Upon my arrival, there was good signage followed by a flow of team members directing me to park, introducing me to the process, setting up my service team member (Robert), and even assurance that a technician would complete my work after going to the parts department. Even the parts team was enjoyable and had my part in hand already. I received a "Welcome to Texas" comment and a discount on my first part from the dealership. WOW! Well done team! And when I asked Robert if I was going to receive a survey email later, he let me know that I could log online and enter this info here. THIS EXPERIENCE is new to me and I must also compliment the staff at Pat Lobb Toyota for the internet interface that allows me to see the team members and give feedback. Had I known this was going to be the case, I would have paid more attention to everyone in the process and collected names for proper recognition! Next time... Thank you for being another validation point that my move to Texas was a good one. I love it here and the team at Pat Lobb Toyota of McKinney really contributed well today! You guys rock! More

Everyone I have come in contact with has been amazing. Today I was dealing with Jose and he was truly one of the most knowledgeable and and that with his kindness and caring and you have a winner!!! Th Today I was dealing with Jose and he was truly one of the most knowledgeable and and that with his kindness and caring and you have a winner!!! Thank You More

Extremely courteous. My 16 year old hit a pot hole and got a flat tire. They took us immediately for an appointment they treated my Daughter so well when she was so nervous. Even the shuttle driver was so got a flat tire. They took us immediately for an appointment they treated my Daughter so well when she was so nervous. Even the shuttle driver was so nice. We’re going to hold the vehicle overnight but actually completed same day. Exceeded expectations in all categories. Have always recommended them to my friends and will continue to do so. My daughters first experience with a dealer and they made it awesome. She is all smiles. More

Everything was very professional and they answered all my calls. If I didn’t get them they called me back!! Thumbs up!!! Awesome job !!!! Joel Casper is the best!!! calls. If I didn’t get them they called me back!! Thumbs up!!! Awesome job !!!! Joel Casper is the best!!! More