Pat Lobb Toyota of McKinney - Service Center

Service was really great as always. I had a new service advisor from the one I previously had when I formally came in for service on my Tundra. The gentleman who helped me this visit wi I had a new service advisor from the one I previously had when I formally came in for service on my Tundra. The gentleman who helped me this visit with the RAV4 which replaced my Tundra, which I loved by the way. It has been a challenge to become accustomed to such a small car. The RAV4 is good with all of new safety features. I really miss my Tundra though. More

Excellent service and employees who care about their customers! I have recommended this dealership to many friends! customers! I have recommended this dealership to many friends! More

Toyota of McKinney is a great dealership from sales to service. We are now a Toyota family. service. We are now a Toyota family. More

Pat Lobb, This visit was disappointing, I gave my car for 35K service and I was told that I will get my car by afternoon, this was misleading and car was given back to me next day. Spoke to supervisor, I was 35K service and I was told that I will get my car by afternoon, this was misleading and car was given back to me next day. Spoke to supervisor, I was told this is a grey area , my day was suffered and missed couple of appointments. No apology offered, at-least complimentary rent-a car should have been offered since the vehicle was under warranty and dealership didn’t delivered promise. I was planning to trade in my SUV with a bigger vehicle but now I will choose a different Dealership . Service team is not helpful and doesn’t know how to keep up with client’s dissatisfaction. More

My svc advisor, Agrin, has been great and helped a lot with getting my vehicles serviced. He is very responsive to any questions I have, plus he is a genuinely nice and good person. I highly suggest req with getting my vehicles serviced. He is very responsive to any questions I have, plus he is a genuinely nice and good person. I highly suggest requesting Agrin to help with any of your vehicle maintenance needs. More

As always, Cannon handled all of my needs. Got me scheduled and in and out within an hour and handled a few warranty items on my Tundra. He is my “go to” for service and I enjoy working wit Got me scheduled and in and out within an hour and handled a few warranty items on my Tundra. He is my “go to” for service and I enjoy working with him. No surprises. Just friendliness and honesty. Can’t ask for much more than that! Other employees I encountered at the parts department and walking the dealer lot were very friendly as well. More

They always do a great job of serving your vehicle and explaining any other service maintenance they will check on your next visit. explaining any other service maintenance they will check on your next visit. More

They always do a great job when bring my Tacoma Limited truck in for regular service. truck in for regular service. More

Exceptional service even though immediate need. Joel Casper came through once again for us. GIVE THAT MAN A RAISE! Joel Casper came through once again for us. GIVE THAT MAN A RAISE! More