Pat Lobb Toyota of McKinney

This is our second time buying a car from them. We have had good experiences. We have had good experiences. More

Great experience working with Lex over the past two years. He’s always helpful, patient, and never pushy. Even though I haven’t purchased yet, he continues to assist me and even helped my mom. Truly tr years. He’s always helpful, patient, and never pushy. Even though I haven’t purchased yet, he continues to assist me and even helped my mom. Truly trustworthy and highly recommended! More

I had a great experience working with my Angelo at Toyota McKinney. From the beginning, they were professional, patient, and genuinely focused on helping me find the right car without any pressure. They answ McKinney. From the beginning, they were professional, patient, and genuinely focused on helping me find the right car without any pressure. They answered all my questions clearly and made the entire process smooth and stress-free. If you’re looking for a reliable and trustworthy salesperson , I highly recommend asking for Angelo . Thank you for the excellent service! More

This was my first time visiting Pat Lobb Toyota of McKinney, and I truly appreciated the experience. As someone exploring car options for the very first time, I had many questions and uncertainties. McKinney, and I truly appreciated the experience. As someone exploring car options for the very first time, I had many questions and uncertainties. Angelo was incredibly kind, patient, and professional throughout the entire process. He took the time to understand my needs, explained everything clearly, and guided me step by step without any pressure. I felt comfortable asking questions, and every answer he provided was thoughtful and informative. What stood out the most was his genuine interest in helping me find the best option for me, rather than simply trying to make a sale. Thanks to his guidance, I now feel much more confident about making the right decision. I highly recommend asking for Angelo if you’re looking for a positive and informative car-buying experience :) More

Great experience, Harrison was great, he understood our needs and he was not aggressive in trying to sell the car. We loved the car and we are happy with the experience. Great place to buy a car from. High needs and he was not aggressive in trying to sell the car. We loved the car and we are happy with the experience. Great place to buy a car from. Highly recommend! More

I am writing to formally raise a concern regarding my experience at Pat Lobb Toyota of McKinney 04-18-2026 at approximately 2:30 PM. I visited your dealership to purchase a car and was initially provide experience at Pat Lobb Toyota of McKinney 04-18-2026 at approximately 2:30 PM. I visited your dealership to purchase a car and was initially provided with a printed price list. When I questioned a discrepancy between the quoted price and the figures on that list, sales representative James Brown responded in a dismissive and disrespectful manner — mocking me and my friends for not having in-depth knowledge of car features. He tore up the printed price sheet and challenged us with condescending remarks such as, “If you don’t know what they do in your car, why do you want them?” This was humiliating and completely unacceptable. Rather than intervening, his colleague Angelo Perez joined in by exhibiting provocative behavior — standing up aggressively, behaving impatiently , and deliberately making us wait for extended periods without response. I want to acknowledge that Leo stepped in at a later stage and handled the situation professionally, ultimately helping us complete the deal and pay the deposit. However, after reflecting on today’s experience, I am seriously reconsidering my purchase. Being mocked, humiliated, and discriminated against — particularly during what was my very first car-buying experience — is not something I am willing to overlook. I am prepared to forfeit my deposit and take my business elsewhere if this matter is not addressed seriously. Adding to this, James Brown made a particularly insulting comment suggesting that we had “nothing better to do” than visit multiple dealerships to compare prices. I find this deeply disrespectful — shopping around for the best price is every customer’s right, especially when it involves hard-earned money. Rather than respecting that, he chose to mock us for being diligent. A sales professional’s role is simple: present the final honest price and let the customer decide. Instead, we were subjected to unnecessary personal comments, deliberate confusion around dealer-installed accessories, and what I can only describe as a deceptive attempt to obscure the true cost of the vehicle. This is not just poor customer service — it borders on unethical sales practices. More

Awesome job from Maricar, and Michelle. I felt right where I needed to be, and couldn't be happier with my purchase. I felt right where I needed to be, and couldn't be happier with my purchase. More

I continuously return to Patt Lobb to purchase/lease my vehicles because the customer service is the best. The staff is friendly and works hard to make a stressful experience easier to navigate. vehicles because the customer service is the best. The staff is friendly and works hard to make a stressful experience easier to navigate. More

Everyone was very friendly. The buying experience was good and I felt i for a fair deal. Harrison was great to work with. The buying experience was good and I felt i for a fair deal. Harrison was great to work with. More

I'm a satisfied owner of a 2016 Tundra and a 2026 Grand Highlander and both were purchased at Pat Lobb thru Bill Jenkins. Both experiences were great and they'll keep me coming back.. Highlander and both were purchased at Pat Lobb thru Bill Jenkins. Both experiences were great and they'll keep me coming back.. More