Pat Lobb Toyota of McKinney

I just purchased my second Highlander from Pat Lobb Toyota of McKinney. My sales representative was Simon. He was helpful and patient with me above and beyond. He made me comfortable and worked with Toyota of McKinney. My sales representative was Simon. He was helpful and patient with me above and beyond. He made me comfortable and worked with me to help me buy the Highlander I wanted and stay within my budget. I would recommend this dealership over any other in the metroplex. From sales, to finance to service. I have used Pat Lobe for over 11 years and would go nowhere else to buy a vehicle. More

He helped us get the right price and made it very easy. He was friendly and very easy to work with. He was friendly and very easy to work with. More

Fantastic work that is by far he best service…I would buy again soon from here again soon from here More

My Service Advisor, Cannon Campbell, waited for me to drop my vehicle off on a late Friday evening. My SA was to have the weekend off so he set up everything for a perfect handoff to another recommended drop my vehicle off on a late Friday evening. My SA was to have the weekend off so he set up everything for a perfect handoff to another recommended SA, Hisar Odeh to stand in for my guy, Cannon. The service team was able to resolve my mechanical issue and Hisar did an excellent follow through. My continued faith and commitment in Pat Lobb is purely due to the excellent service I receive from the Service Department, but most notably Cannon Campbell!! More

Clean and spacious dealership with several friendly and knowledgeable salesman to help find the best vehicle fit to one’s needs! Duane was especially great and helpful, he made things super smooth and unde knowledgeable salesman to help find the best vehicle fit to one’s needs! Duane was especially great and helpful, he made things super smooth and understandable! More

They are very nice and helpful they try their best to get you into a car you want you into a car you want More

I was at this dealership for twenty four hours to secure my pickup truck. I verbalized when I sat down that I was going to do outside financing, and was then prompted to trade in my vehicle prior to being t my pickup truck. I verbalized when I sat down that I was going to do outside financing, and was then prompted to trade in my vehicle prior to being told the bank was closed and I couldn't secure the truck until the next day. I'm firmly of the mind this was done intentionally to secure in-house financing. The people were nice. The facility was nice. Simon was great. But the organization of the purchasing was abysmal. More

Quick response when you enter the service center whether it’s just for low pressure tire or something more complex they always seem to be very concerned about your particular situation. I’m very happy with it’s just for low pressure tire or something more complex they always seem to be very concerned about your particular situation. I’m very happy with them have been happy with them and hope to be happy with them in the future. More

Melissa Gautreaux was the best to work with. Started right when we set foot on the dealership lot. While I was a little standoffish, she was very calm, and gave us our space. Her demeaner was ca Started right when we set foot on the dealership lot. While I was a little standoffish, she was very calm, and gave us our space. Her demeaner was calm, and soft spoken and that showed that she valued us as customers. Once we selected the vehicle, she was quick to get us a test drive and move forward in the selling process. Due to us wanting the best payment options and a certain monthly payment, she made numerous trips back and forth to see her manager. When the price was finally settled, she was able to get John Fulgoni from finance almost immediately to complete the sale. Working with these two was a joy. Both were very personable and not pushy when it came to add-ons. I would highly recommend this dealership and these two extraordinary people who made the sales process a great one for us. Thanks again, Adam and Melissa Knapp. More

Courteous and efficient service. Excellent waiting area. Checkout was quick. Superior to other dealerships. Nice Excellent waiting area. Checkout was quick. Superior to other dealerships. Nice More