Pat Lobb Toyota of McKinney

Even though we haven’t purchased yet, I absolutely had to leave a review for Roger Klein at Pat Lobb Toyota in McKinney. From the second we walked in, Roger made such a strong impression—he’s not just knowle leave a review for Roger Klein at Pat Lobb Toyota in McKinney. From the second we walked in, Roger made such a strong impression—he’s not just knowledgeable, he’s genuinely hilarious, kind, and real. He went above and beyond to fight for every detail to help my partner get closer to his dream RAV4, and he did it with zero pressure and 100% personality. It’s rare to find someone who makes the car buying process actually enjoyable, but Roger somehow does it. If you’re even thinking about buying a car, do yourself a favor and ask for Roger. Trust me—you’ll laugh, you’ll feel heard, and you’ll know you’re in good hands. More

If you want many levels of customer service at a high standard...let them take care of you. These guys catered to me and took over my needs and delivered results! RESULTS are what matters to loyal Toyo standard...let them take care of you. These guys catered to me and took over my needs and delivered results! RESULTS are what matters to loyal Toyota owners. This was my second Avalon purchase from two different Pat Lobb Toyota dealerships. Incredible folks!! Go see them!!!! More

Noah and Harrison were very helpful in our family’s buying journey. My daughter loves her car, and we would definitely recommend going to Pat Lobb Toyota of McKinney. buying journey. My daughter loves her car, and we would definitely recommend going to Pat Lobb Toyota of McKinney. More

Found car for me helpful and pricing ok car be in in late May. Follow up was good and would recommend dealer to friends and family May. Follow up was good and would recommend dealer to friends and family More

Very professional and communicate well regarding items of concern. Excellent customer service and service for the past 8yrs of service concern. Excellent customer service and service for the past 8yrs of service More

Not a fan. I recently purchased a pre-owned vehicle in December and have had a very frustrating experience with the title registration and paperwork process. I' I recently purchased a pre-owned vehicle in December and have had a very frustrating experience with the title registration and paperwork process. I've had to renew my temporary tags twice now because of mishandled paperwork and slow response times. Documents have been sent to incorrect locations, causing unnecessary delays and headaches. I've been forced to act as the middleman and project manager between the dealership and DMV, constantly playing phone tag and re-explaining the situation every time, instead of the two groups communicating directly with each other. Despite my repeated follow-ups, I still have no clear timeline for when I'll receive my title and be able to apply for permanent plates. We even went back in person to resolve this and I was told different things from different departments in the same day. This exciting and big purchase has turned into a stressful, time-consuming ordeal. I would not recommend it based on the time spent and peace of mind lost. More

Tammy and her support team are professionals. I came with a dead battery, Within an hour I was back on the road with anew battery. I came with a dead battery, Within an hour I was back on the road with anew battery. More

Carter in the service department always does excellent job of taking care of my vehicle and the mechanics too. job of taking care of my vehicle and the mechanics too. More

The people are kind and friendly in the dealer. The sales lady Maricar is very patient, friendly and helpful to me. The sales lady Maricar is very patient, friendly and helpful to me. More