Pat Lobb Toyota of McKinney

Best dealership experience I’ve had! I’ll start by saying my credit isn’t the best, so I’ve been judged in the past at dealerships, or at least felt judged. Not here though! Not once did I’ll start by saying my credit isn’t the best, so I’ve been judged in the past at dealerships, or at least felt judged. Not here though! Not once did I feel judged and they did everything they had to do to get me in a new car! My salesperson was Ruben Silva, and he was an absolute pleasure to work with. He was 100% transparent and didn’t feed me any xx that your typical salesperson would normally do. HIGHLY recommend Pat Lobb! I will be back for sure! More

I would like to express my gratitude to Harrison Murphy at Pat Lobb Toyota for his professionalism and diligence at working to find an automobile especially suitable for my wife. He spent several hours on at Pat Lobb Toyota for his professionalism and diligence at working to find an automobile especially suitable for my wife. He spent several hours on our behalf. He was very patient with us and very forthright in explaining everything about the vehicles we considered and the transaction process. As strange as it seems, we ultimately did not purchase a vehicle from his dealership. This choice is no reflection on Harrison or the dealership itself. Rather, my wife stumbled upon another vehicle from a completely different manufacturer for which she fell in love with. Still, I want Harrison and all associated with Pat Lobb Toyota to know how so very thankful we are for their efforts on our behalf. I will certainly remember Harrison when it's time for us to consider another vehicle purchase should we still reside in the vicinity. More

Tammy my service advisor is always great. She gets me in and out quickly and efficiently. The service is always great. She gets me in and out quickly and efficiently. The service is always great. More

Service was quick and hassle free. Employees were curious and friendly. The facility was clean, comfortable, and the coffee was good. Employees were curious and friendly. The facility was clean, comfortable, and the coffee was good. More

Very good experience waiting time very minimal. Car return clean and paperwork easy-to-use Car return clean and paperwork easy-to-use More

We came to this dealership after going to a couple of other ones in search of a RAV4 Hybrid XLE. We thought that we had a pretty good deal on the table, but then when we went in to go buy it , they start other ones in search of a RAV4 Hybrid XLE. We thought that we had a pretty good deal on the table, but then when we went in to go buy it , they started playing games with us. We looked online and saw that this dealership had inventory, and so we made our way here. Not only did we get a better deal than the other locations, but we were also treated respectfully as clients. Roger made the process smooth, simple, and easy. You could tell he liked working for this dealership, and that enjoyment of his workplace translated into his treatment with his customers. We felt comfortable throughout the process, and we were constantly surprised with how much better our experience was as compared to the previous dealers.W E WOULD RECOMMEND HIM TO ANYONE . More

Joseph was extremely helpful. I have bought well over 30 cars and this was in my top 5 experiences. I would recommend reaching out to him with your car needs. I have bought well over 30 cars and this was in my top 5 experiences. I would recommend reaching out to him with your car needs. More

Michelle stepped in for Jake and was very polite and professional. She is a delightful person. professional. She is a delightful person. More

Harrison was the highlight of my experience at the dealership. He was professional, helpful, efficient, worked with integrity. He was honest, about the car buying experience and helped me manage my ow dealership. He was professional, helpful, efficient, worked with integrity. He was honest, about the car buying experience and helped me manage my own expectations. He worked with integrity and made sure I was comfortable every step of the way. I have not purchased a new car in 20 years and Harrison helped me efficiently navigate this stressful process. I would recommend Harrison to anyone looking to buy a new car! He helped me get the best deal possible. I love my new car! More