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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,274 Reviews

4,274 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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February 20, 2025

Great, fast service totally met my expectations and did it efficiently and with a great level of direct communication and pleasantness. More

by brianxknott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Brian! We're thrilled to hear that our service exceeded your expectations. We pride ourselves on efficiency and communication, so your feedback means a lot. Looking forward to serving you again!

February 19, 2025

“Palmer Dodge went above and beyond! David Keller, Kyle Kammers, Luis, Hiram, Kim, Sarah, and Richard provided top-notch service—fast, professional, and honest. My vehicle runs like new. More

by robertsparadigm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear about your experience with our team. Your recommendation means a lot to us, and we’re glad your vehicle is running like new. We look forward to serving you again in the future!

Feb 28, 2025 -

robertsparadigm responded

★★★★★ Unmatched Service at Palmer Dodge! I brought my vehicle in for routine maintenance at Palmer Dodge, and I have to say—this place is a cut above the rest! From the moment I walked in, I was treated like a VIP. Dave Keller went above and beyond to make sure everything was done quickly, efficiently, and with absolute precision. He took the time to explain everything, ensuring I was completely informed and comfortable with the process. The service was fast, professional, and thorough, and my car is running better than ever. It’s rare to find a place where you feel this taken care of—Palmer Dodge has definitely earned a customer for life. If you need maintenance or repairs, do yourself a favor and ask for Dave Keller—you won’t regret it! Highly recommend!

February 18, 2025

All great service. Should consider quick wash and vacuum of car for customers - especially those that purchase it from your dealer. Otherwise, the expense / time of goi More

by henry.charlton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Henry! We're thrilled you enjoyed our service. Your insights help us improve, and we look forward to serving you again!

February 17, 2025

PALMER DODGE SERVICE DEPARTMENT ALWAYS DELIVERS WORLD CLASS CUSTOMER SERVICE. ALL TEAM MEMBERS ARE POLITE, PROFESSIONAL AND REALLY TAKE AN INTEREST IN THE CUSTOMERS QUESTIONS. More

by csantasairo
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LUIS
Feb 18, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear that our service department is consistently delivering world-class customer service. Our team's dedication to professionalism and customer care is what sets us apart. We appreciate your feedback and look forward to serving you again!

February 17, 2025

Great dealership thatvstands behind their work and is committed to their customers. They will go out their way to make sure their customers are taken care of. More

by nicholus5r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyler
Feb 18, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Nicholus! We're thrilled to hear that you had a positive experience with us. Our team is dedicated to providing top-notch service, and your feedback means a lot. We look forward to assisting you again in the future!

February 16, 2025

They always take care of me to the highest level, from the sale to service. More

by mselimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We’re thrilled to hear you’ve had such a great experience with us. Our team is dedicated to providing top-notch service from start to finish. We appreciate your support and look forward to serving you again!

February 16, 2025

I can't wait to see the new service department. Rich has always taken care of all the vehicles needs. More

by servicemk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your awesome feedback! We're excited for you to experience the new service department. It's great to hear that Rich has been taking such good care of your vehicle needs. We hope to work with you soon!

February 16, 2025

The service manager lacks people skills, ethics and knowledge. I wouldn’t hire him to clean toilets. More

by jeyowell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are sorry to hear about your experience. We'd like to hear more about your visit so that we can work to improve. Please reach out to us when you can. Sincerely, Jody Cruce, General Manager, jodycruce@gmail.com, (770) 410-1111

February 15, 2025

Careless routine service led to returning my car with improper tire inflation in consecutive services. It seems this may be due to improper training on the newer models Jeep GC 4XE. If you cant inflate More

by MARSHALL.GOLDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Marshall, thank you for your feedback. We apologize for the tire inflation issue and understand your concerns. Ensuring our team is well-trained is a priority, and we'll address this. Your experience helps us improve, and we appreciate you bringing it to our attention. Sincerely, David Keller, Service Manager, service@palmerdcj.com

February 14, 2025

david and crew are the best can always depend on them when i go for service to get my concerns taken care of ,would not rry to go anywhere else for servcie and i send everyone i know there More

by WANDERSON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kim
Feb 17, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Wanderson, thank you for your fantastic feedback! We're thrilled to hear that David and the team consistently meet your needs. Your trust and recommendations mean the world to us. We look forward to continuing to provide you with top-notch service!

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