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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,183 Reviews

4,183 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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November 17, 2024

Service was quick, problem solved, and the price was properly quoted. We will come back More

by kelliher0397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We look forward to serving you again soon!

November 17, 2024

Very kind people working there. Especially Luis , service advisor . Always willing to help .Was pleasure to work with him. More

by ivansaab93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 18, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We're thrilled to hear about your positive experience with Luis. Our team takes pride in providing excellent service, and we appreciate your kind words. Looking forward to serving you again soon!

November 17, 2024

Really great service, they are true jeep experts. The diagnosis and Replacement part orders were pretty instant and accurate after being looked at. More

by johncab593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome feedback, John! We're thrilled to hear you had a great experience and that our team’s expertise made a difference. Your satisfaction means the world to us, and we look forward to helping you again in the future!

November 15, 2024

I paid extra money to tow it past the other dealerships because my last visit went do awesome Kim was great More

by jeromy0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
Nov 18, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review, Jeromy! We appreciate your support and look forward to helping you again in the future!

November 14, 2024

Very professional, customer FIRST centric, knowledgeable, supportive, ONTIME and always my GOTO dealer any day. More

by tellapursri
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear about your positive experience. We look forward to serving you again!

November 13, 2024

Rich in service is the best. He is very knowledgeable and helpful. I will be back More

by krowland52801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review, Krowland! We're thrilled to hear you had a great experience with Rich. His expertise and dedication truly make a difference. We can't wait to welcome you back soon!

November 08, 2024

An oil change took over 2 hours. It was the first one the vehicle had and was included. The advisor asked if I wanted my tires rotated as well, but I said no, since I had done it one More

by dan@polter.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall. You look it up. It's under "Dan Geist"
Nov 13, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Dan, we appreciate your feedback and apologize for the extended wait time during your oil change. Your experience is important to us, and we’ll work on improving our efficiency. Thank you for sharing this with us. Sincerely, David Keller, Service Manager, service@palmerdcj.com

November 07, 2024

Service department is always top-notch. Especially Kim, always quick to respond and provides updates along the way. Won't go anywhere else. More

by brandonorr1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Hagland
Nov 12, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Brandon, thank you for your fantastic feedback! We’re thrilled to hear that Kim and our service team consistently meet your expectations. Your loyalty means a lot to us, and we look forward to continuing to provide you with top-notch service!

November 06, 2024

I have been a customer for Palmer Dodge Chrysler Jeep Ram for the past 10 years and it's the quality & professional service that both the sales and service teams provide all of the time that keeps me coming More

by HSDIAZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram Morales Service Dept.
Nov 07, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Henry! We truly appreciate your loyalty over the past decade. It’s wonderful to hear that Hiram and our teams have consistently provided you with top-notch service. We’re thrilled you’ve had such a positive experience with us and look forward to continuing to serve you!

Nov 07, 2024 -

HSDIAZ1 responded

You are welcome and keep up the excellent service!

November 06, 2024

The service is very good and efficient. The person who attended me was Hiriam Morales-Baez and he was excellent. I had no contact with any other people at the dealer. More

by a2m2marino
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Hiriam Morales-Baez
Nov 12, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear about your positive experience with Hiriam. Our team strives for excellence, and your feedback reinforces our efforts. We appreciate your support and hope to see you again soon!

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