Thomas Jackson

Excellent communication and got the price I was looking for! A little late on delivery but if that’s all that’s wrong, I’m satisfied! for! A little late on delivery but if that’s all that’s wrong, I’m satisfied! More

by timvigus Verified Customer Verified Customer

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Austin was, without question, the worst part of this entire experience. His communication was terrible. Calls went unanswered, messages were ignored, and I constantly had to chase him down for update entire experience. His communication was terrible. Calls went unanswered, messages were ignored, and I constantly had to chase him down for updates. At several points, it felt like getting a response from him was harder than buying the actual vehicle. The most frustrating part is that I specifically told Austin I have an 8-month-old and a 2-year-old and asked one simple question before purchasing the vehicle remotely: does it smell like smoke? I was assured it did not. The car arrived and, within seconds of opening the door, multiple people commented on the smoke smell. There is no other way to say it—I told him I had two small children and he sold me an ashtray on wheels. Thankfully, Chris, his sales manager, stepped in and actually got things done. Chris was responsive, professional, and followed through when Austin would not. If Chris hadn’t gotten involved, I genuinely don’t know where this situation would stand today. Thomas in finance was excellent. Transparent, efficient, knowledgeable, and a pleasure to work with. He was easily the best part of the entire transaction. If this review were based solely on Austin, it would be one star. Chris and Thomas are the reason it’s higher. More

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We were supposed to have one salesman and got a different salesman on May 9th,2026. The salesman we got wasn't that familiar with the vehicle we chose but tried to help the best that he could. His name is Ke salesman on May 9th,2026. The salesman we got wasn't that familiar with the vehicle we chose but tried to help the best that he could. His name is Kevin Williams, and he tried to answer our questions but didn't offer any additional information on how to set up the different Apps. Thomas Jackson was our Finance guy, and he sold us things we didn't need for instance Extended Warranty and Gap insurance. More

by barry_jiles Verified Customer Verified Customer

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Were really helpful and answered just about every question or concern I had to the best of there knowledge question or concern I had to the best of there knowledge More

by j.guerrero1999 Verified Customer Verified Customer

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The process was quick and relatively painless. I submitted alot of information via email and online so the salesperson Mr. Willem was able to make it happen within 30 or so minutes after I arrived I submitted alot of information via email and online so the salesperson Mr. Willem was able to make it happen within 30 or so minutes after I arrived. My payments are higher than I wanted but are par for the course for my trade and credit. The only drawback was I arrived about an hour before close so everything was a little too fast. By the time I realized additional questions and concerns, the deal was done and it was a few days later. Getting a response before the sale was very prompt, but brutal afterwards. Now, I have a great vehicle, decently priced, with only 1 key and no owner's manual. I didn't think about inquiring on that before I finished the sale. I am probably about to end up spending $3-500 on a key (fob) because I didn't think or have the time to see if they would add it into my sale or offer to get it as a perk since the total time from initial contact to sale was less than a week. Lesson learned. More

by Darrell.hazel Verified Customer Verified Customer

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Everything was amazing! From beginning to end Tanner made the whole experience a 10/10!! From beginning to end Tanner made the whole experience a 10/10!! More

by Luvantae Gordon Verified Customer Verified Customer

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We appreciated the dealership staying open late so we could buy our new truck late on a Saturday night! could buy our new truck late on a Saturday night! More

by hmabernathy Verified Customer Verified Customer

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Excellent service from the whole crew - from the sales manager to the finance manager, incredible experience! manager to the finance manager, incredible experience! More

by abpridmore Verified Customer Verified Customer

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Payton made the process of buying a new truck almost painless and was fun to work with. painless and was fun to work with. More

by stacey.webster1963 Verified Customer Verified Customer

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An awesome experience in quality of service knowledge and just downright professional. Will always come back just downright professional. Will always come back More

by suskects Verified Customer Verified Customer

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