Jody Cruce
Jody Cruce at Palmer Dodge Chrysler Jeep Ram

Jody Cruce

General Manager

Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

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4.5
346 Reviews
4.5

346 Reviews

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346 Reviews of Jody Cruce

June 05, 2026

Dealership Rating
Employee Rating

I truly appreciate the customer service and how Kurt went out of his way to ensure that I got into a vehicle. Finances effort was excellent and I do appreciate all that they’ve done such a blessing. I c More

by Just1003
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Casey Cruce, Kurt Taylor

Jun 08, 2026

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Kurt and our team. It's our goal to make every visit special, and we're delighted that we could help you find the right vehicle. Your recommendations mean the world to us!

Jun 08, 2026

Just1003 responded

My only suggestion is to keep being kind and fair to customers the same kindness and fairness that was shown to me again great customer service, very personable and caring that’s what matters most

June 03, 2026

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Incredibly helpful and efficient. Car I bought was priced well under market, in mint condition and the whole process was done in 2 days. Worked with me on every aspect of the deal and More

by John Gilbert
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Miller, Jay Starks

Jun 05, 2026

Palmer Dodge Chrysler Jeep Ram responded

Thank you, John! We’re thrilled to hear about your positive experience. Our team works hard to ensure a smooth process for our customers, and it's great to know we met your expectations. Enjoy your new car, and we appreciate your recommendation!

May 05, 2026

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Tony is the best! Patient and observant, respectul of the process. Giving you time to think with no tension More

by HRM.MAD
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony White, Casey Cruce

May 06, 2026

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the fantastic feedback! We're thrilled to hear that Tony provided such a supportive and respectful experience. Our team is dedicated to making the process as smooth as possible for our customers. We appreciate your kind words!

April 29, 2026

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Over the last dozen+ years and 1/2 dozen vehicles , whether a recall, warranty issue , repair or maintenance, the team at Palmer makes good and backs it up. More

by sheffrin
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Recommend Dealer
Yes

Other Employees Tagged: David Keller, Ryan Hooper , Rich Kinsey *****

Apr 30, 2026

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We truly appreciate your loyalty over the years. It's great to hear that our team consistently delivers on service and support. Your satisfaction is our priority, and we look forward to assisting you with your future vehicle needs!

March 05, 2026

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This dealership was a pleasure to work with as always. They are always professional and concerned with my wants and needs. More

by ELITEMOTORS45
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Recommend Dealer
Yes

Other Employees Tagged: Nick Barron, David Keller, Ryan Hooper , Dustin Perry

Mar 06, 2026

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team. We always strive to meet our customers' needs, and your feedback motivates us to keep delivering excellent service. Looking forward to seeing you again!

February 09, 2026

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Quick, helpful, informative. Very good customer service and care. Patient and understanding. Timing was good and sent updates. More

by rvharkhani
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Keller, Ryan Hooper, Casey Cruce , Chad Thomas, Kimberly

Feb 12, 2026

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic feedback! We're thrilled to hear you had a positive experience with our team. Providing quick and informative service is our priority, and we appreciate your recognition of our efforts. Looking forward to assisting you again!

January 14, 2026

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I just purchased my third Jeep from Palmer Dodge Chrysler Jeep Ram, and once again, they absolutely exceeded my expectations. Every experience I’ve had here has been smooth, stress-free, and genuinely enjoya More

by jennastaiti
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Casey Cruce , , Bowen Bock, Cole Cruce

Jan 16, 2026

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your amazing review! We're thrilled to hear that your experiences with our team have been consistently positive. It's our goal to make every visit enjoyable and stress-free. We appreciate your trust and loyalty, and we look forward to helping you with your next Jeep!

November 27, 2025

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Employee Rating

They fail to know even the basics about Jeep. I keep coming back with the same issue. They are unable to effectively diagnose or manage the problem More

by jfkphd
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Recommend Dealer
No

Other Employees Tagged: David Keller, Ryan Hooper , Dustin Perry

Dec 08, 2025

Palmer Dodge Chrysler Jeep Ram responded

We're sorry to hear about your experience and appreciate your feedback. Our team strives to provide quality service, and we'll be looking into your concerns to improve. Thank you for bringing this to our attention.

November 05, 2025

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Best customer service. Always have my car done on time and so communicative of the whole process. More

by angelarwingard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Keller, Casey Cruce

October 07, 2025

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Employee Rating

They took time to understand what I wanted, and they delivered the right car for me. More

by Radiator
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Willem Cashman, Chris Boozer

Oct 08, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We’re thrilled to hear that our team took the time to understand your needs and delivered the perfect car. Your satisfaction is our priority, and we appreciate your kind words! Enjoy your new ride!

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