Extremely disappointing experience.
Poor communication, inconsistent treatment, inaccurate explanations, and little accountability after my Jeep became undriveable less than 48 hours af
Poor communication, inconsistent treatment, inaccurate explanations, and little accountability after my Jeep became undriveable less than 48 hours after a major repair.
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by kristina.l.brown
Verified Customer
Verified Customer
Service Price Transparency
The shop Forman does not know what they are doing.
My car sat there for weeks without them even attempting to resolve all the issues they caused . They do not follow up and overall workmanship is no
My car sat there for weeks without them even attempting to resolve all the issues they caused . They do not follow up and overall workmanship is not good. They now refuse to fix the issues they caused
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by davidmeeks
Verified Customer
Verified Customer
Service Price Transparency
Great service.
They always keep me posted on what is needed and how the service is progressing.
They always keep me posted on what is needed and how the service is progressing.
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by mcozzocrea
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic feedback! We're thrilled to hear you had a great experience and appreciate our communication throughout the service process. Your satisfaction is our priority, and we look forward to serving you again!
Mike was fantastic, He delivered everything I ask for and
beyond. Thank you, Mike and your team.
beyond. Thank you, Mike and your team.
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by glowe2
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
We’re thrilled to hear about your positive experience with Mike and the team! Your satisfaction means a lot to us, and we appreciate your kind words. Looking forward to serving you again in the future!
Great experience at Palmer Dodge!
The team was professional, helpful and got the job done!
The team was professional, helpful and got the job done!
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by bdgresham510
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kimberly
Aug 27, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic feedback! We're thrilled to hear you had a great experience and found our team professional and helpful. Your satisfaction is our priority, and we look forward to serving you again!
Excellent service every time at Palmer Dodge.
Five stars, but having to write a review every time gets annoying.
Five stars, but having to write a review every time gets annoying.
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by dinodiaz8
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic feedback! We're thrilled to hear you consistently receive excellent service. We appreciate your patience with the review process and will take your comments into account as we strive to make every experience smoother for our valued customers.
Palmer Dodge has the nicest sales team and service team.
Everyone is nice and helpful. They’ve made so many upgrades to their lot. You can tell they take pride in what they do and their appearance!
Everyone is nice and helpful. They’ve made so many upgrades to their lot. You can tell they take pride in what they do and their appearance!
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by karagheesling
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our sales and service teams. We take pride in our upgrades and appreciate your recognition of our efforts. Your support means a lot to us!
Kimberly was fantastic!
So was the service. Everything was completed very quickly and they are all so nice and helpful. I really appreciate your help!
So was the service. Everything was completed very quickly and they are all so nice and helpful. I really appreciate your help!
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by deanna.walls
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for the wonderful feedback, Deanna! We're thrilled to hear that Kimberly and our team made your experience so positive and efficient. Your appreciation means a lot to us, and we look forward to serving you again!
While not all dealerships operate this way, at Palmer,
the staff genuinely cares and goes above and beyond to make sure you are satisfied.
the staff genuinely cares and goes above and beyond to make sure you are satisfied.
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by bedavis80
Verified Customer
Verified Customer
Service Price Transparency
Aug 20, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your kind words, bedavis80! We're thrilled to hear that our team’s dedication to customer satisfaction made a positive impact on your experience. We strive to provide top-notch service and appreciate your recognition. Looking forward to seeing you again!
Great dealership, great service department and employees.
Always promt and professional. Easy in and out service.
Always promt and professional. Easy in and out service.
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by GWALTNEY4801
Verified Customer
Verified Customer
Service Price Transparency
Aug 20, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic review! We're thrilled to hear you had a great experience with our service department. Our team prides itself on professionalism and efficiency, and your feedback truly motivates us to keep delivering top-notch service. We appreciate your support!