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Palmer Dodge Chrysler Jeep Ram - Service Center
Roswell, GA
3,948 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,948 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center
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June 10, 2024
The team went above and beyond to get my truck back on the road as quickly as possible. Thank you. the road as quickly as possible. Thank you. More
by JP
Verified Customer
Helpful June 10, 2024
Service is always great. Very happy with my service experience here at Palmer Dodge. Thank you for always taking care of our vehicles Very happy with my service experience here at Palmer Dodge. Thank you for always taking care of our vehicles More
by KELLEROUTDOORS
Employees Worked With
June 07, 2024
The services I received was exceptional, caring spirit, easy to engage, and exceptional greetings (no colloquiums used when greeting me). By the way, as me being a New Yorker, it is so refreshing to not be easy to engage, and exceptional greetings (no colloquiums used when greeting me). By the way, as me being a New Yorker, it is so refreshing to not be greeted and not spoken to by staff using colloquiums/less than professional language. Louis Espinoza did an awesome job. Louis Espinoza is ideal candidate for promotion as Chief Service Officer. Louis Espinoza gives to the Village Of Exceptional Customer Service & Repair Logistics Resolution Service! I wish that my digital MOPAR Leaks Repair/PALMERDCJ.COM coupons totally of $150 would have been applied to my final total bill.*Maximum value: $150.00. Spend & Save Money.Valid at Palmer Dodge Chrysler Jeep Ram. Offer expires 6/13/2024.* More
by CEO
June 06, 2024
Work done on time as promised. Very friendly and knowledgeable staff. Communication was also excellent as they kept me updated throughout the service. Very friendly and knowledgeable staff. Communication was also excellent as they kept me updated throughout the service. More
by achavarry0
Employees Worked With
Hiram Morales
June 06, 2024
The team was responsive to all of my concerns and resolved my oil change in a timely manner. resolved my oil change in a timely manner. More
by deecates
Employees Worked With
June 06, 2024
So disappointed. Brought my Gladiator in for a problem a couple of months ago and paid a lot of money to get the job done right (or so I thought). Almost immediately, Brought my Gladiator in for a problem a couple of months ago and paid a lot of money to get the job done right (or so I thought). Almost immediately, the problem resurfaced. I was told it was a fuse. The fuse kept blowing, so I brought it back. I was told there is another problem with the same set of wires, it'll be another $800. I pitched a fit, and to his credit my service manager stepped into to make it right. They said they fixed it. I drove it for a day, the problem is back. I will not be going back. I will pay someone else to truly fix my problem. I'm out over $1000, but at least I won't be frustrated any more. I wish I could give Hiram 5 stars, but he doesn't show up in the dropdown. More
by RAHEEMDAYA
Employees Worked With
Hiram
June 05, 2024
I was an easy buyer. Knew what I needed and did the puchase in one afternoon. BUT the truck was not cleaned at pick up or after the 2 times I had to bring it back to the Knew what I needed and did the puchase in one afternoon. BUT the truck was not cleaned at pick up or after the 2 times I had to bring it back to the dealership in the first month for service engine lights. They keep the truck over a week each time and I requested that they detail it since I had been without for longer then having had it. I was told they would. It was not.. I give up, I have it detailed on my own but felt pretty jaded as I was leaving for the 3rd time. Its not a bad dealership - Customer statisfaction is not what it use to be - Youd think that buying a 65K truck would mean something, I know its not a porche but it was the biggest purchase ive made.. If you need a RAM 2500 Diesel, they got one for you but do not expect any red carpets or congradulations. More
by marcytanna
Employees Worked With
June 02, 2024
Showed up without any appointments made. Your Service Advisor Hiram set me up for the works (Oil/Filter change, tire rotation etc). Very pleased that you still offered the Three oil/filter Your Service Advisor Hiram set me up for the works (Oil/Filter change, tire rotation etc). Very pleased that you still offered the Three oil/filter changes for 179.00. Nice. In/Out in no time, No problems noticed since then. See ya in 6 months. More
by gonavy71
Employees Worked With
Hiram Morales-Baez
