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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,488 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,488 reviews

January 26, 2025

Everyone is so friendly. Sarah always keeps well informed when I bring my jeep in. More

by alysonsmith1217
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
Jan 27, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the wonderful feedback, Alyson! We’re thrilled to hear you had a great experience and that Sarah provided excellent service. Our team loves ensuring you’re well-informed. We look forward to seeing you and your Jeep again soon!

January 25, 2025

I had an appointmet to program a Key FOB Transmitter and cut blank key. I was welcomed and the estimated time of completion was right-on-the-mark. It was an excellent experience. I have had multiple Dodg More

by niq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Torres
Jan 27, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience with our service team. Your loyalty since 2008 means a lot to us, and we look forward to continuing to provide you with top-notch service for all your Dodge and Jeep needs!

January 25, 2025

I had an appointment for routine service (oil change and tire rotation). I was expected and welcomed. Estimate of time to perform the service was very accurate. All staff members were were professional a More

by niq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Torres
Jan 27, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We’re thrilled to hear you had a great experience with our team. Our goal is to provide top-notch service and keep things running smoothly for you. We appreciate your feedback and look forward to seeing you again for your next appointment!

January 24, 2025

Everybody from Ryan , Kyler and Kim at service were great. I drove from NY to Georgia to deal with the best and am very happy with everything. Thanks to all at Palmer. More

by waltersilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyler, Kim
Jan 27, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear about your positive experience with Ryan, Kyler, and Kim. Your journey from NY to Georgia is truly appreciated, and we’re glad it was worth it. Looking forward to serving you again!

January 24, 2025

Fair price for my trade in. Fair price on my new vehicle. Great sales associate who was helpful all through the process, More

by BARRONLEONARDR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peyton Barron
Jan 27, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Barron! We’re thrilled you had a great experience with our team and found the pricing fair. Your satisfaction is our priority, and we appreciate your feedback. Enjoy your new vehicle!

January 24, 2025

Greatest Dealership ever. Staff employees and the people I know, good service nice folks. I could go on for a long time but this explains it all this explains 1995 26 cars. More

by ousleym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review! We're thrilled to hear you had such a great experience with our team. We appreciate your support and look forward to serving you again in the future. Your kind words mean a lot to us!

January 24, 2025

This dealership is an absolute pleasure to work with. Everyone is very helpful and will go out of their way to make sure their customer is completely satisfied. My experience with Palmer Dodge was excep More

by CWRIGHT1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your amazing feedback! We're thrilled to hear you had such a positive experience with our team at Palmer Dodge. Our goal is to ensure every customer feels valued and satisfied. We look forward to serving you again!

January 23, 2025

They do a good job. But this last oil change they did not put the engine skid plate back on properly. It came loose as I was driving down the highway. They also over tig More

by hlgreen03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services advisor
Jan 28, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your feedback. We’re glad to hear you were satisfied with the service overall, but we’re sorry about the issues you experienced. We’ll address this with our team to ensure it doesn't happen again. Your experience is important to us! Sincerely, David Keller, Service Manager, service@palmerdcj.com

January 23, 2025

Brought Ram 1500 Ecodiesel for oil change and recall. Took 3 days even though scheduled 2 weeks in advance. “Tech behind” 1st day (only 1 diesel tech?). 2nd day needed parts to complete recall (not or More

by krboyle123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Jan 28, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We sincerely apologize for the delays and any inconvenience caused during your visit. Your experience is important to us, and we’re reviewing our processes to ensure this doesn’t happen again. Thank you for your feedback, and we hope to serve you better in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com

January 20, 2025

I really wish they had filled my tires up with air when they rotated them. I ended up having to fill them that week. More

by mollykingdvm
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your feedback, Molly! We appreciate you bringing this to our attention. We strive for a thorough service experience, and we’ll make sure to address this with our team to improve in the future. Your satisfaction is important to us!

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