Palmer Dodge Chrysler Jeep Ram

I was pleased with the service I received and the timely fashion that it was completed. My only complaint would be I called the day before to schedule the appointment. I gave all my information to the woman fashion that it was completed. My only complaint would be I called the day before to schedule the appointment. I gave all my information to the woman from the service department. When I got there the next day for my scheduled appointment…nothing showed up in the system. If you’re going to have people take your information they could at least enter it in the computer system. The guy was able to fit me in, so I was pleased with the actual service but not the woman who supposedly did the scheduling. More

Amazing service at Palmer Dodge. David and Ryan were amazing. Thanks again! We will be back soon. David and Ryan were amazing. Thanks again! We will be back soon. More

HI, I am purchasing a 2023 Rubicon 392 from your dealership. From the start I have been disappointed in the communication effort I have received, I am in NC so I can't see the vehicle in person, I h dealership. From the start I have been disappointed in the communication effort I have received, I am in NC so I can't see the vehicle in person, I have to reply on pictures and what I'm told by your staff. In the beginning I asked 3 different people for more pictures of the jeep, they all said they would send them, no one sent any. I emailed Brandon Miller some questions, and have yet to get a response from him. I just don't feel like I matter. To me $ 85,000.00 is a large purchase, I could have spent that money at a number of dealerships but I chose yours. The Jeep was advertised with a different set of wheels and tires on it than I am getting. The spare tire was taken off it and put on another Jeep which left the one I'm buying without a spare which I think is xx, so I had to negotiate to get money for a spare. Biggest complaint is when I email or text questions, I get no response until I call and they have to answer me...would I recommend Palmer, no I wouldn't...You take care of me, and I'll take care of you.....You Ignore me, and I'll forget you. More

Very easy buying process. Everyone was really knowledgeable about the cars and made us feel welcome Everyone was really knowledgeable about the cars and made us feel welcome More

The service was great and Andrea was amazing and very helpful. They even handled all the recall helpful. They even handled all the recall More

Sales person but it out of the park and it was a great transaction. Very enjoyable transaction. Very enjoyable More

Great service, friendly, and quick turn around left with the vehicle same day hour and a half. the vehicle same day hour and a half. More

Richard Kinsey at Palmer Ram Service is the best. Friendly and on time, every time. I recommend Rich to all friends and family. Friendly and on time, every time. I recommend Rich to all friends and family. More

I simply cannot say enough good about the team at Palmer. From making an appointment to picking my Jeep up, it was the smoothest, easiest, and best overall experience I have ever had at car dealership. The c From making an appointment to picking my Jeep up, it was the smoothest, easiest, and best overall experience I have ever had at car dealership. The communication from Ryan and Rich were absolutely top notch! My Jeep (which I purchased elsewhere) was having some weird issues that two other Dodge/Jeep dealerships couldn't even diagnose let alone fix. After picking the Jeep up, it drives and performs like a brand-new vehicle. The attention to detail, the sense of actual caring, and the communication was so refreshing from a service department. To say I recommend Palmer is a complete understatement! More

After coming to palmer service for 7 years (for jk all services) you just expect more. Recently bought Jeep 392 and it makes noises at startup, according to google its normal. I brought it for oil change services) you just expect more. Recently bought Jeep 392 and it makes noises at startup, according to google its normal. I brought it for oil change and they tell me I have to leave jeep for 48hr another day and no promise for rental. It felt like you guys just want me go somewhere else More