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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,492 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,492 reviews

January 15, 2025

Before picking up my Jeep from the Service Department on 12/27/2024, I was told over the phone by Kim that my battery was dead and they attempted to jump it off several times, but was unable to get my Jeep More

by Jeeper Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim
Jan 17, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share this with us. We sincerely apologize for the frustration you experienced at your visit. We want to help clear up any confusion, and ensure that the issues with your vehicle are properly addressed. Please reach out to us when you can, so that we can provide you with the best solution. Sincerely, David Keller, Service Manager, service@palmerdcj.com

January 14, 2025

Came into the shop at my appointment time. Was seen promptly and info was taken. They directed me to the waiting room. 1.5+ hr wait for oil change. More

by mrnathanclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Jaramillo
Jan 15, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback, Nathan! We're glad you appreciated the prompt service and information. We strive to improve wait times and will work on ensuring a quicker experience next time. Your support means a lot to us!

January 14, 2025

I ordered a new Ram truck from Palmer Dodge. The process was quick and easy thanks to Casey Cruce. I would definitely recommend this group of guys to anyone considering purchasing a new vehicle. More

by GRESSRON
Recommend Dealer
Yes
Employees Worked With
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome review! We're thrilled to hear that Casey made your truck purchase so smooth. Your recommendation means a lot to us, and we’re here to help anytime you need. Enjoy your new Ram!

January 14, 2025

My service tech,I think his name was James, seemed well organized and was a pleasure to work with. More

by cjmaloch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in the Service Dept
Jan 16, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the great feedback! We’re thrilled to hear that James made a positive impression. Our team takes pride in being organized and providing excellent service. We appreciate your support and look forward to serving you again!

January 14, 2025

I went in with a dead battery and they were able to get me the new battery and have me on my way in just a few hours. More

by bobandmelody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome feedback, Bob! We're thrilled to hear you had a quick and positive experience with us. Getting you back on the road is our priority, and we're glad we could help. Looking forward to serving you again!

January 12, 2025

The whole team at Palmer Dodge and Jeep are awesome! !! Jody Cruse, Casey Cruse, Zach Jordan and Chris Buser made my vehicle purchase smooth and great!!! I would definitely recommend them and this dealer More

by GGILMORE2
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Buser
Jan 13, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had an awesome experience with Jody, Casey, Zach, and Chris. Enjoy your new vehicle, and we look forward to seeing you again!

January 12, 2025

Reasonable prices on great vehicles with a family style approach to walk you through the entire buying experience. More

by JEFF.DONALDSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome feedback, Jeff! Your experience means a lot to us, and we’re here to help whenever you need!

January 11, 2025

I received excellent service from the entire staff at Palmer. I can’t thank everyone enough! More

by cpalmer3610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Cpalmer! We’re thrilled to hear you had such a positive experience with our team. Your kind words motivate us to keep delivering excellent service. We appreciate your support!

January 10, 2025

Recall completed successfully. I don't know why there is a word count on this thing. More

by blbrinson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim in service
Jan 13, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear that your recall went smoothly. Your feedback is important to us, and we appreciate you taking the time to share your experience. If you have any suggestions or thoughts, feel free to let us know!

January 10, 2025

Exceptional service! Friendly staff, timely repairs, and attention to detail. Highly recommend this dealership to anyone! More

by fivestardent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Jaramillo
Jan 13, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review! We're thrilled to hear you had an exceptional experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future!

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