Palmer Dodge Chrysler Jeep Ram
Roswell, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I normally dread going to a car dealership to purchase a new car due to it taking much longer than really necessary to finalize a deal but that wasn't my experience at Palmer Jeep. They provided me with the new car due to it taking much longer than really necessary to finalize a deal but that wasn't my experience at Palmer Jeep. They provided me with the information I wanted right up front and the process was very smooth. I would recommend the Palmer Dodge Chrysler Jeep Ram dealership to my friends. More
They always provide personal, fast, and thorough service! We bring our vehicle here all the way from Florida. We bring our vehicle here all the way from Florida. More
Always fast, friendly, and well done. Palmer has completely erased any old perception of dealership maintenance and is now my only go to for anything to do with our family's Jeeps. Palmer has completely erased any old perception of dealership maintenance and is now my only go to for anything to do with our family's Jeeps. More
Great dealership and don't hassle you. Made buying from them a pretty easy experience. Would definitely buy from them again. Made buying from them a pretty easy experience. Would definitely buy from them again. More
This was a great experience. Enjoyed working with the entire team and would recommend. Thank you Enjoyed working with the entire team and would recommend. Thank you More
It was a great experience. I would recommend it. Karim was fantastic and very helpful. I would recommend it. Karim was fantastic and very helpful. More
Everyone was very helpful and responsive to my questions. I have never bought a vehicle sight unseen, but the sales folks put me at ease from purchase to delivery. I have never bought a vehicle sight unseen, but the sales folks put me at ease from purchase to delivery. More
Great car buying experience. There sales team meet my needs. Followed up with me about my online inquiry. Sales rep constantly stayed in contact answer questions. Throughout my p There sales team meet my needs. Followed up with me about my online inquiry. Sales rep constantly stayed in contact answer questions. Throughout my purchase More
I bought my car from Jody at Palmer Dodge 20 years ago, and have always had my service done here....never any complaints. You guys are the best!! Oil change service (Wednesday) by Eddie was fine this ti and have always had my service done here....never any complaints. You guys are the best!! Oil change service (Wednesday) by Eddie was fine this time, it always is with Eddie!! The only issue was the service tech (Hiram) entered the wrong mileage on my receipt. When I called him back Thursday, he said the system wouldn't allow him to change it. He said only the manager Dave Keller could modify it. I tried Thursday to reach Dave by phone, but no answer, so left a voice mail. No reply back on Friday. Tried calling again late Friday, but this time his phone kept ringing but would not allow voice mail entry. I also sent an email to Dave late Friday. After waiting until Tuesday of the next week and still no replies from Dave, I emailed again. I also called again on Tuesday afternoon, but the receptionist said he couldn't be located. So I asked her to leave a handwritten post it note on his desk. Dave finally called me back late Tuesday afternoon, around 5 pm. He told me he found the reciept and said he would send to me with the correct recorded mileage. And he did so very quickly, but the receipt only had some wording indicating an oil change was made, but all the other rows and columns were zeroed out....very weird looking receipt. I met Dave in the past, and I know he's worked there a long time. I remember him being a nice guy and a helpful person. When he eventually called me on Tuesday, he was very polite and professional and very quickly resolved the issue (or at least somewhat, given the reciept was somewhat weird with missing info). Not really sure why it took almost a week to hear back from him to help with this simple receipt mistake. Maybe he was just very busy at this particular time, or maybe the voice mail or email system was having some synchronizing or delivery issues. Despite the above problems, I'll continue bringing my car to Palmer for service. Overall a great service center, with very nice folks working there. More