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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,118 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,118 reviews

November 22, 2024

Great service and quick turnaround from Antonio. I will definitely come back to the dealership More

by Dine_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Nov 25, 2024 -

Norm Reeves Toyota Dallas responded

That sounds like a satisfying visit with Antonio for your Toyota! We welcome you to return, and thank you for selecting our dealership.

November 22, 2024

Justin had my phone number AND I left two messages, but he NEVER called me to let me know my car was ready. Or texted me. Or returned my calls. WORST SERVICE EVER I usually use Shelly, next time I wi More

by lisa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Norm Reeves Toyota Dallas responded

We value your feedback, Lisa, so that we can address these issues with our service team. It's important for us to stay in communication with our customers so that you feel well-informed. Thank you, and we appreciate you sticking with us.

November 22, 2024

Scott Henderson is a wonderful person and salesman. We have bought three cars from him and all of our experiences have been magnificent. Thank you Scott and all who make our experiences with your deale More

by patricia.marsolais
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Norm Reeves Toyota Dallas responded

What a nice review, and we appreciate you sticking with us for three cars, Patricia! Congratulations on your new Honda, and will let Scott know how your experience went. Thank you, and we hope to serve you in the future when you need a new car or service!

November 22, 2024

Yaela made my vehicle purchase experience smooth and easy. Her warm and thoughtful approach made it easy to find the Toyota car that would fit me. I postponed coming to a dealership because I didn’t wan More

by Elainejimenez1216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Norm Reeves Toyota Dallas responded

Congratulations on your new-to-you Toyota, Elaine! That's the way that we approach our customers when it comes to the car-buying process. We're so happy Yaela demonstrated that kindness to you. Thanks so much for sharing, and we hope to see you at a future appointment!

November 22, 2024

Done quickly, lost my car I had to wait a while til they could find it More

by BOOMER20000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Norm Reeves Toyota Dallas responded

Whoops! We're glad that our service team could locate your Toyota. With a high volume of cars, it's bound to happen! Thanks for putting your trust in us, and we'll see you for a future service visit!

November 17, 2024

Yaela made the experience first rate, she was knowledgeable about the vehicle and made the buying process fast and expedient. More

by jameswferris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Breaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Norm Reeves Toyota Dallas responded

We wish you the very best with your new Toyota, James! It's great that Yaela gave you all the information that you needed to make your purchase a success. We look forward to your return! Thank you!

November 17, 2024

Josh Wells was very helpful. We originally came in to look at one car that didn't work out and he helped us look at a secondary car that worked out for us. He was very honest and More

by Kathy Tharasena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Norm Reeves Toyota Dallas responded

Congratulations on your new-to-you Toyota, Kathy! We're glad that Josh could lead you to a great choice and could answer all your questions. Please let us know what else we can do for you. Thank you!

November 16, 2024

Carlos López always treats us like Family and is always there to answer any questions we might have!!! More

by TMAN4646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Norm Reeves Toyota Dallas responded

You are family! Thank you for trusting in Carlos for your Toyota service visit. We hope to see you next time!

November 14, 2024

Nice folks especially the General Manager, sales and finance people were excellent, definitely recommend Norm Reeves Toyota, got a super deal on my XLE 2024 Prius More

by tbferris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Breaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Asmus
Nov 15, 2024 -

Norm Reeves Toyota Dallas responded

Congratulations on your new 2024 Toyota Prius! We're pleased that all the staff you dealt with gave you a great experience. Thanks so much, and we look forward to seeing you at at future appointment!

November 14, 2024

Good Service but can do better. The dealership needs to have loner's cars for customers More

by bobby1954y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Norm Reeves Toyota Dallas responded

We will keep you feedback on loaner cars in mind, Bobby. Thanks for bringing that up, and we're happy that your Toyota service visit went well. See you next time!

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