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Norm Reeves Toyota Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.8
5,118 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,118 reviews

November 28, 2024

Carlos service was excellent personally! I strongly recommend his for services. He is one of the top dogs. More

by auhwhanparkoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Norm Reeves Toyota Dallas responded

We will let Carlos know that he's known as the Top Dog in our service department! Thanks for sharing, and we're pleased that your Toyota received satisfying service. See you next time!

November 27, 2024

This was the best experience of my life. Yeala Dror gave us a very good offer. More

by Omid Naderi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Norm Reeves Toyota Dallas responded

What a review, Omid! We appreciate you sharing this wonderful review and congratulate you on your new-to-you Toyota. We will pass on these compliments to Yaela. Thank you, and we hope to give you another excellent experience in the future!

November 25, 2024

I came here for routine maintenance and everything went just fine. The staff is great! More

by Brandon C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Norm Reeves Toyota Dallas responded

We're glad that your service visit went so well, Brandon! Now you know that you can count on us to treat your Toyota well. Thank you, and we look forward to serving you again!

November 25, 2024

Shelly and the team consistently provided great service. I will be back for the next service. More

by JLTROJAN
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for the support for Shelly and our team! We love to help customers keep their beloved rides on the road for as long as possible. We look forward to be your go-to service location for hopefully many miles to come.

November 25, 2024

I used to go along ways to get my Toyato Thundra serviced one day I decided to try you out and about two years now your service department has shown me that you all are professional and friendly with gett More

by Pearlmorton51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio vs
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Nov 26, 2024 -

Norm Reeves Toyota Dallas responded

We appreciate having you as a repeat service customer. Your Toyota Tundra is an incredible adventure companion, and our service team is here to keep it performing its best. We look forward to seeing you next time, thank you!

November 25, 2024

The customer service is always top tier. There is never any surprises. Always Only recommends what is needed. Very polite!!!! More

by SIMONE_BENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Holmes
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Nov 26, 2024 -

Norm Reeves Toyota Dallas responded

Thanks, Simone! Customer service is important to us, and it's good to know that it shines through. Thank you for the 5 stars!

November 25, 2024

Justin Auchter is my service advisor. He is excellent about taking care of my 4runner.. More

by jshaw10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : justin auchter
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Nov 25, 2024 -

Norm Reeves Toyota Dallas responded

We're glad that your Toyota 4Runner is back in shape after Justin worked on it! Thanks for choosing us for service, and we hope to serve you again!

November 25, 2024

Every thing about the deal was excellent. I explained to them what I wanted, they found it quickly and had a deal ready that was even better than I expected. I'm not a city girl, but the ex More

by NANACHRISTI.TILLMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Breaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Norm Reeves Toyota Dallas responded

Congratulations on your new Toyota, Christi! We're glad that we made you feel comfortable during the process and welcome you to return for service. Thank you!

November 25, 2024

Shelly is great - one of the reasons we’ve stayed with this specific dealership all of these years. Timely and great communication! More

by Bill Fletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Norm Reeves Toyota Dallas responded

We will have to tell Shelly about your loyalty to our dealership, Bill! That's nice to hear, and we're thrilled that your Toyota is running well after stopping by. Thank you, and we'll see you next time!

November 23, 2024

Great service and great timing! Love the team Yaela did very good with explaining everything More

by Esmevalenz42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Norm Reeves Toyota Dallas responded

Congratulations on your new Toyota, Esme! We're glad that Yaela could make sure that you were comfortable before taking the plunge, Thanks so much, and feel free to reach out when you need a service appointment!

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