Back

Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,292 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
Contact Dealership

9525 E R L Thornton Fwy

Dallas, TX

75228

Directions

By Type

Showing 5,292 reviews

March 29, 2025

I bought a Toyota RAV4 recently. I really liked the service and people were friendly. More

by Vikas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Kowalsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith
Mar 31, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for trusting the Norm Reeves Toyota Dallas team with your business! We hope you enjoy your new RAV4 and hope to see you again in the future!

March 28, 2025

Yaela was great, easy process very straight forward. I would definitely buy again with her. More

by Adriana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zak Beyi , Bethany Smith, Scott Smith
Mar 31, 2025 -

Norm Reeves Toyota Dallas responded

Adriana, Thanks for the stellar rating! We're glad you had a great experience! - Norm Reeves Toyota Dallas

March 28, 2025

My visit with this dealership was nice. The person who help me was professional, and courteous. More

by sal4214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for visiting Norm Reeves Toyota Dallas! We appreciate your kind feedback and hope to see you again next time!

March 27, 2025

Both the dealership and Luis were fantastic to deal with. Would gladly buy from again More

by ROBERTPILGRIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Breaud
Mar 28, 2025 -

Norm Reeves Toyota Dallas responded

Robert, Your five-star support means the world to us! See you again soon! - Norm Reeves Toyota Dallas

March 27, 2025

I did not like my service I was scheduled and was told service was closed so They was not able to do my oil change . Will never go again . More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robbie Deveer
Apr 01, 2025 -

Norm Reeves Toyota Dallas responded

Jamie, it's disappointing to hear about the inconvenience you faced with your scheduled service. This is not the experience we aim for, and we apologize for any frustration caused. If you wish to discuss this issue further, please reach to me at latris.price@normreeves.com. Thank you, LaTris Price - Customer Relations Manager

March 27, 2025

Billy was amazing to work with! We enjoyed the experience and would buy a car from him again. More

by psechart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Breaud
Mar 28, 2025 -

Norm Reeves Toyota Dallas responded

Your five-star support means the world to us! See you again soon! - Norm Reeves Toyota Dallas

March 26, 2025

I love it because they are very helpful & explain what is going on in the vehicle. He showed me beautiful beautiful vehicles. The main thing is all of them was very nice & cared about you. More

by cdemgreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith
Mar 27, 2025 -

Norm Reeves Toyota Dallas responded

We're delighted to hear that you had such a positive experience with our team at Norm Reeves Toyota Dallas! It's great to know that the service was helpful and informative, and we appreciate your kind words about our staff. Thank you for choosing us!

March 26, 2025

I love it because they are very helpful & explain what is going on in the vehicle. He showed me beautiful beautiful vehicles. The main thing is all of them was very nice & cared about you. More

by cdemgreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith
Mar 27, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us at Norm Reeves Toyota Dallas! We're delighted to hear that our team was helpful and attentive, making sure you felt cared for during your visit. Enjoy exploring those beautiful vehicles!

March 26, 2025

The transition from Cowboy to Norm Reeves has been smooth. I appreciate the seamless transition and same familiar faces. I appreciate the updates in technology used to checkin customers and the new no More

by CMatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Topping
2.0
This rating includes all reviews, with more weight given to recent reviews.
Harveen Toor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Norm Reeves Toyota Dallas responded

We're glad to hear that the transition has been smooth for you at Norm Reeves Toyota Dallas! It's great to know you're enjoying the updated technology and familiar faces. Thanks for sharing your experience with us!

March 25, 2025

My appointment was 8:30 for oil change only and didn’t get out until 12:00. I received a text at 10:50 saying pending replacing the air filter and windshield wipers. I was not told that i have to answer More

by Number
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harveen Toor
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for the review. We strive to provide timely and efficient service, so it's disappointing to hear that your experience did not meet these expectations. If you wish to discuss this issue further, please reach out to me directly. Thank you, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

...
23
...