
Norm Reeves Toyota Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Shelly always addresses my concerns with my vehicle and I can always depend on her guidance for needed repairs and maintenance. can always depend on her guidance for needed repairs and maintenance. More
I was concerned that service at the new dealership might be inferior to Cowboy Toyota, but I was very satisfied with the experience at Norm Rieves. be inferior to Cowboy Toyota, but I was very satisfied with the experience at Norm Rieves. More
My experience was great! I have had some bad experiences purchasing cars in the past, which made me reluctant to go to a dealership. My initial contact caused concern; howeve I have had some bad experiences purchasing cars in the past, which made me reluctant to go to a dealership. My initial contact caused concern; however, Bethany quickly responded and gave me a clear picture of what I could expect concerning a final price. When I arrived at the dealership Billy Goss greeted my wife and I and did a great job guiding us through the process. Though asked about other package like extended warranty and financing, when I said I wasn't interested and I had financing there was no high pressure or other tactics to delay the process. I was in and out of the dealership in about two hours, which is a record for me. Some of that time was spent visiting with Billy Goss, which was enjoyable as we had common interest and coincidentally knew some of the same people. Overall...a great experience and the car I purchased was in great shape which is a testament to the dealership and how they choose used vehicles to put on their lot. More
Associates were friendly, caring, knowledgeable, and informative about the wellness of my cars needs. This is my go to place for great service. informative about the wellness of my cars needs. This is my go to place for great service. More
My service advisor is helpful and considerate of my time and money .She is wonderful I have my daughter going to her. She has a new Toyota and money .She is wonderful I have my daughter going to her. She has a new Toyota More
stop sending these review requests. i've already completed a good review but multiple requests are a bit too much. i've already completed a good review but multiple requests are a bit too much. More
I’ve gotten my maintenance done at this location for a couple years now. It was called cowboy toyota before and it is now under new ownership I believe. Now under new management I’ve gotten the service do couple years now. It was called cowboy toyota before and it is now under new ownership I believe. Now under new management I’ve gotten the service done again on my 4 runner and with that the worst experience ever at a dealership service center. More
Descent service on time and requests answered satisfactorily. Responded and completed work on time. Staff is responsive. satisfactorily. Responded and completed work on time. Staff is responsive. More
Received excellent care. My car was washed. Shelly, my tech, is always courteous and caring. Great job and will be back when need car service! Thanks! My car was washed. Shelly, my tech, is always courteous and caring. Great job and will be back when need car service! Thanks! More