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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,056 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,056 reviews

December 24, 2024

Shelly always addresses my concerns with my vehicle and I can always depend on her guidance for needed repairs and maintenance. More

by CMCCARTY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Norm Reeves Toyota Dallas responded

Thanks for trusting us with your maintenance needs! We look forward to your next visit!

December 24, 2024

I was concerned that service at the new dealership might be inferior to Cowboy Toyota, but I was very satisfied with the experience at Norm Rieves. More

by markwleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Norm Reeves Toyota Dallas responded

We're happy to have earned your trust! We're here to help with all your automotive needs, Mark!

December 24, 2024

My experience was great! I have had some bad experiences purchasing cars in the past, which made me reluctant to go to a dealership. My initial contact caused concern; howeve More

by chappyrmi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bethany Smith
Jan 03, 2025 -

Norm Reeves Toyota Dallas responded

What a great experience -- we appreciate you sharing. We aim to provide enjoyable, low pressure buying experiences, because buying a new car is an experience that is supposed to be fun and personal. We're glad Billy and our sales philosophy made a difference for you. We're always here to help!

December 23, 2024

Associates were friendly, caring, knowledgeable, and informative about the wellness of my cars needs. This is my go to place for great service. More

by LDTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Antonio
Jan 03, 2025 -

Norm Reeves Toyota Dallas responded

What an awesome review! We're thrilled to have earned your trust, and we look forward to your next visit. Make sure to schedule online for added convenience!

December 23, 2024

fast and easy , he explain all the process , good prices and good service all recomended More

by peinadoas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Norm Reeves Toyota Dallas responded

Sounds like you had a pleasant service experience, cheers to that! We look forward to working with you again in the future!

December 23, 2024

My service advisor is helpful and considerate of my time and money .She is wonderful I have my daughter going to her. She has a new Toyota More

by MSANDERS3NAVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Norm Reeves Toyota Dallas responded

We realize how busy your schedule is and how precious your time can be. We aim to complete service as efficiently as possible with this in mind. Thanks for sending your daughter to Shelly and our team, we're thrilled to have earned the trust of you both!

December 22, 2024

stop sending these review requests. i've already completed a good review but multiple requests are a bit too much. More

by june.mcdarby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Norm Reeves Toyota Dallas responded

We appreciate your continued loyalty and apologize for the multiple requests! We hope to see you again next time!

December 22, 2024

I’ve gotten my maintenance done at this location for a couple years now. It was called cowboy toyota before and it is now under new ownership I believe. Now under new management I’ve gotten the service do More

by Aaron Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Aguilar
Jan 03, 2025 -

Norm Reeves Toyota Dallas responded

We're sorry to hear about your most recent service experience. We'd appreciate the opportunity to discuss this with you so we can work to win back your trust. Please reach out to our service department if you're willing to do so.

December 22, 2024

Descent service on time and requests answered satisfactorily. Responded and completed work on time. Staff is responsive. More

by THOMASKUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Norm Reeves Toyota Dallas responded

Thanks for sharing your experience with us! Hope you had a great holiday season!

December 22, 2024

Received excellent care. My car was washed. Shelly, my tech, is always courteous and caring. Great job and will be back when need car service! Thanks! More

by mdarleneday3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Norm Reeves Toyota Dallas responded

We look forward to your next appointment! Make sure to schedule online for convenience! Thanks for the review.

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