Norm Reeves Toyota Dallas

Agent was great. Informed me about warranty details i was unaware about. Quick service. If there was anything for improvement visit Street Toyota of Amarillo or North Informed me about warranty details i was unaware about. Quick service. If there was anything for improvement visit Street Toyota of Amarillo or North Park of San Antonio. Big waiting areas with free coffee, sodas & condiments. More

People are great to work with but the prices no longer any better than high Dealer service centers. They always were most reasonable….no longer. any better than high Dealer service centers. They always were most reasonable….no longer. More

I’m always treated with respect, and the service is always quick I’m in and out and I’m always Updated if any other service that I need on my car. always quick I’m in and out and I’m always Updated if any other service that I need on my car. More

Carlos and team were awesome by getting my car in and out of the service recall in a timely manner for the holidays. They also provided me with a loaner for convenience to me and my family of the service recall in a timely manner for the holidays. They also provided me with a loaner for convenience to me and my family More

Justin Auchter has always done a good job of communicating and always comes across as very customer focused. communicating and always comes across as very customer focused. More

My tire pressure light came on. I stopped to get them aired up. Sadly Santa brought me a nail in the tire. It was fixed and I was on my way. Good service. This happened I stopped to get them aired up. Sadly Santa brought me a nail in the tire. It was fixed and I was on my way. Good service. This happened on 12/24 so I appreciate the service person finding out it was a nail. More

We had a scheduled appointment and it still took an hour and a half. I asked the service advisor if we should reschedule. He said no. It was 80 dollars for just an oil change. They parked the car out f and a half. I asked the service advisor if we should reschedule. He said no. It was 80 dollars for just an oil change. They parked the car out front in the parking lot instead of under the roof. I was keeping watch in that location. My husband went out to the parking lot and found the car himself. I went to get the keys and Tony had a customer. I went to the cashier to check out and they said that I had to go to my advisor. Tony had several other keys at his desk. Waiting this long and the vehicle sitting out front really was uncalled for. More

My wife and son might use your dealership but I will never use your company again. You might want to focus on customer service, not with the new hires but with the longtime employees who find customer never use your company again. You might want to focus on customer service, not with the new hires but with the longtime employees who find customers to be a hassle. More

Shelly Jackowski is always professional and very pleasant to work with… she makes the maintenance of my car very easy!!! pleasant to work with… she makes the maintenance of my car very easy!!! More

Shelly is the reason I keep coming to this dealership. She is a value add to the service department. Take care of her because she is loyal to the customer. That’s where integrity starts She is a value add to the service department. Take care of her because she is loyal to the customer. That’s where integrity starts More