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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,286 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,286 reviews

April 06, 2025

Always great service. Carlos is a great service advisor. Will only take my car here for service More

by Darch3819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Norm Reeves Toyota Dallas responded

We love hearing this—thank you for the five stars! - Norm Reeves Toyota Dallas

April 05, 2025

I loved my agent Yaela Dror. She was amazing and did the best she could to keep my payments within my budget. Her and Nate broke down everything so I could understand. Thank you More

by anacano3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Asmus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Norm Reeves Toyota Dallas responded

We're delighted to hear that Yaela and Nate provided such a helpful experience at Norm Reeves Toyota Dallas! Thank you for choosing us!

April 04, 2025

Help you to get a things done right. Thank for the time and open questions. Thanks for the best quote and More

by tradavis222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blanca Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Henderson, Ethan Pamplin, Jahari Boyd
Apr 07, 2025 -

Norm Reeves Toyota Dallas responded

We're delighted to hear that our team at Norm Reeves Toyota Dallas was able to assist you effectively. Thank you for your kind words, and we're here if you have any more questions!

April 04, 2025

I was very impressed with the professionalism, expertise, courteous staff, and quick service that Carlos Lopez and the Norm Reeves Toyota Dealership group exhibited towards me. They did an excellent job work More

by MARSH1LE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Norm Reeves Toyota Dallas responded

We're delighted to hear that Carlos and the team at Norm Reeves Toyota Dallas provided you with such a positive experience. Thank you for your kind words!

April 03, 2025

Norm Reeves Toyota had the perfect vehicle just for me. It was priced right, didn’t have too many dealer add-ons and the staff was very helpful in making my purchase smooth and easy. If I lived in Dallas, More

by DrLai78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bethany Smith, Scott Smith
Apr 03, 2025 -

Norm Reeves Toyota Dallas responded

We're delighted to hear that you had a smooth experience with us at Norm Reeves Toyota Dallas. We appreciate your kind words and hope you'll visit us again if you're ever in town. Enjoy your new vehicle!

April 02, 2025

Billy was great and sold me 2 trucks! I will use Billy again soon! Thanks! More

by taylor65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Breaud
Apr 02, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for the glowing review! We appreciate your support! - Norm Reeves Toyota Dallas

April 02, 2025

I’m never coming here again after three years of patronage. A one hour oil change turned into 3.5 hours. This is the third or fourth time this has happened here. I’m also a Toyota HQ employee an More

by trattingly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harveen Toor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for the review. We're sorry to hear that your experiences with our team have not met expectations. Your feedback is important, and we'll address these concerns to improve our service moving forward. We appreciate your long-term patronage and hope we can regain your trust in the future. Respectfully, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

March 31, 2025

Very nice environment, friendly people but the service took too long, went in for a tire rotation and that took 2hrs 30mins. More

by Izzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Deveer
Apr 01, 2025 -

Norm Reeves Toyota Dallas responded

Izzy, thank you for your feedback. We sincerely apologize for the extended wait time during your visit. We aim to provide efficient service and will work on improving this aspect of our operations moving forward. If there's anything else you'd like to discuss, please feel free to reach out directly. Thanks again, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

March 31, 2025

It took longer than I expected to complete the repairs but the air conditioner is apparently doing its job as expected and that's a great thing! More

by m.hazziez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Norm Reeves Toyota Dallas responded

Thanks for your patience and understanding! We're glad to hear that the air conditioner is working well now. We appreciate you choosing Norm Reeves Toyota Dallas for your repair!

March 30, 2025

Very efficient and knowledgeable about the care of my car in a timely manner thank you More

by nellbbrownn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for the wonderful feedback! We appreciate you trusting the Norm Reeves Toyota Dallas team with your vehicle and look forward to serving you again next time!

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