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Norm Reeves Toyota Dallas

Dallas, TX

4.7
5,856 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,856 reviews

January 24, 2026

I think you're team identifies what needs to be done and completes the work to perfection...services are A+ More

by MSFINSTEIN
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Jackowski
Jan 24, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 24, 2026

Had good experience with sales, not good with finance person . Numbers did not match what was agreed with sales. More

by Zdrc15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmine Liuzzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalisa Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2026 -

Norm Reeves Toyota Dallas responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 23, 2026

Luis is the best! He made the process go smooth and without difficulty. I recommend! More

by Virginiaf5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2026 -

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 23, 2026

I like the video that came to my phone showing me my tire, and brake thread and recommended services including the price. And actually seeing the tech changing my oil gives me a piece of mind when i l More

by amcnutt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your feedback about your experience with the Norm Reeves Toyota Dallas team! It's wonderful to know that the video added to your peace of mind while working with us. We hope to see you again down the road!

January 22, 2026

She is Excellent customer service pays attention to detail and very informative. I will always use her. More

by alonzo.esparza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Norm Reeves Toyota Dallas responded

Alonzo, thank you for the kind review! Your feedback means a lot to us and we will be sure to pass it along to Shelly. We look forward to seeing you next time at Norm Reeves Toyota Dallas!

January 22, 2026

Ahmad Almari was a wonderful salesperson he helped me with my vehicle purchase and assisted in every way possible 5 stars!!! More

by thedread69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Almari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Norm Reeves Toyota Dallas responded

We are delighted to see your five-star review of Ahmad! Thank you for your business and for choosing Norm Reeves Toyota Dallas!

January 22, 2026

I drive from North Dallas for Shelly. She has my best interest for keeping my car jn great condition! More

by mpreagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 22, 2026

Experience was fine. Just oil change. No high pressure upscale as one of your current service reps uses. More

by rob.cox85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sisi Olaguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 21, 2026

My family and I have purchased many cars here and Luis is always the best! He is easy to work with and gets us the best deals. We will definitely be back for our next car! Highly recommend! More

by Kaceviclarisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antoni Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2026 -

Norm Reeves Toyota Dallas responded

Here at Norm Reeves Toyota Dallas, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 21, 2026

They were very helpful in knowledge about the car and all my needs. Great customer service. More

by WEXICAN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruiz Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2026 -

Norm Reeves Toyota Dallas responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! LaTris Price-Customer Relations Manager-latris.price@normreeves.com