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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,334 Reviews
Call Service Center (800) 306-6472

1,334 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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December 19, 2024

Very professional workmanship friendly timely matter done fast and correctly updates on progress pictures and video More

by de69501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your detailed feedback! We’re thrilled you had such a positive experience with our team and appreciated the timely updates and professional service. We’ll keep working hard to exceed your expectations!

December 19, 2024

Norm Reeves Honda has been my service provider for many, many years. I hate when i come in for an oil change and they find things to do and my bill ends up the be $425.00! I literally dread coming in for t More

by barbara090
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for being a loyal customer over the years! We understand your feelings and always strive for complete transparency regarding service pricing. If you ever have any questions, please feel free to ask your service tech or our service manager. We're happy to explain and answer any questions.

December 19, 2024

Service was efficient and thorough and friendly. I was very satisfied. I have always had my CRV serviced here and have never had anything to complain about. More

by jjones.110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your continued trust and support! We’re so happy to hear you’ve always had your CR-V serviced with us and that the experience has been efficient and thorough every time. We look forward to keeping your vehicle in top shape!

December 19, 2024

John was awesome! I highly recommend him in all your services needs! Great service! Hands down More

by susiecakes949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the glowing recommendation! We’re delighted John provided such a standout experience. We’ll be sure to pass along your kind words, and we can’t wait to assist you with your next service needs.

December 19, 2024

I have not had a bad experience here, employees are quick and extremely helpful whenever i arrive More

by Nhawguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reymond Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We’re happy to hear our team consistently delivers quick and helpful service. We value your trust in us and can’t wait to welcome you back next time.

December 19, 2024

Clayton is very personable and made me feel extremely welcome and valued as a customer. More

by dcerio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your experience! We're delighted to hear that Clayton made you feel welcome and valued as a customer. We’ll be here to provide the same great service whenever you need us!

December 19, 2024

It was good except that I didn’t receive a call that my car is ready until I made a call although on the website it was not reflected on the website. More

by minaawney4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your feedback! We’re glad you had a positive experience overall, and we apologize for the delay in notifying you about your car being ready. Your input helps us improve, and we look forward to providing you with a 5-star experience next time.

December 19, 2024

Always helpful, courteous, respectful, detail oriented, understanding and never pushy, excellent service team! I know my car is in good hands when it’s here. More

by Kcyujung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

What a wonderful review—thank you! Knowing you feel your car is in great hands means the world to us. Our team strives to provide helpful, respectful, and detailed service every time. We look forward to welcoming you back for your next visit!

December 19, 2024

Ivette is the best service ever! Always on top of everything, excellent follow up and customer service. More

by Pennytrotz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Olive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Schlueter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tech Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Penny, we're happy to hear these kind words for Ivette! She'll be glad to hear this. We appreciate you and look forward to being your go-to destination for service.

December 17, 2024

Always have the best and fair service here. The service team is great! Benito Torres has been an excellent service advisor for me for the past 24 years. We are on out 4th Honda, because of him More

by Yostamps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Torres (mechanic)
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Dec 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Wow, thank you for sharing such kind words about our team, and for being a loyal part of our Honda family for 24 years! We’re thrilled to hear that Benito and Javier have provided you with exceptional service and care for so many years. It’s customers like you who make what we do so rewarding. Congratulations on your 4th Honda, and we look forward to continuing to serve you for many more years and Hondas to come!

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