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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,478 Reviews
Call Service Center (800) 306-6472

1,478 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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March 04, 2025

Excellent Service from Benito Torres with great communication! Thanks for making my Day! Norm Reeves Honda HB the only Place to Service my Honda! More

by Bsnmobs
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
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Mar 05, 2025 -

Norm Reeves Honda Superstore - Huntington responded

You made our day with this excellent review for Honda service! Thanks also for the shout-out for Benito--he gets a lot of well-deserved love. We appreciate it and hope to work with you for many miles and years to come. If you wish to request Benito, we can make it happen for next time.

March 04, 2025

That provide friendly and prompt service at a fair price and always keep me informed! More

by Tspedden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Norm Reeves Honda Superstore - Huntington responded

It makes us happy that you found service at our dealership to be satisfying! We're also thrilled that you felt well-informed by our service team. Remember that you can also get even more value by considering our service specials before you come in for service. Thank you!

March 04, 2025

Tony was pleasant and clearly explained what service would be performed (part of a recall) and kept us informed about when the car would be ready for pick up. More

by astickley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're glad that Tony could make the service visit for your Honda recall so productive and pleasant! Regular updates also make a difference. Thanks for coming by, and we'll be here for you when you need us!

March 04, 2025

Excellent service and sales department . Recently Bought my new car there as did my Mom 20 years ago. And couldn t be happier in all areas.. Benito is an excellent service writer and alwa More

by Highhorsepower62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Lainez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Norm Reeves Honda Superstore - Huntington responded

What a family affair! We appreciate you and your mom sticking with our dealership for service and sales. It means that we're doing something right, and we're pleased that Benito keeps up our reputation with his stellar service. Thanks so much, and we hope that you match the 20 years that your mom has spent with us!

March 03, 2025

That always get me in when I need an early appointment and out with an assertive staff and friendly service. More

by Ashrenard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We understand that you have places to go and things to do in your Honda! That's why we try to make appointments speedy and productive. Don't forget to also check out our service specials for an even better service visit. Thank you!

March 02, 2025

My service advisor Edward Obando was great and my experience at Norm Reeves Honda HB was amazing! More

by derrickcorso16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Norm Reeves Honda Superstore - Huntington responded

That sounds fantastic, Derrick! We will need to pass on this review to Edward because it will make his day. Thanks for sharing this, and we're happy to serve you any time you need it!

March 02, 2025

Edward noted our concerns on the work order. The Techs took very detailed notes, and made sure every repair was perfect. The car drives like brand new. Thanks to all involved. More

by sblstr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Wow! That's amazing! If your Honda is feeling like it did on day one, we've done our job. We will be happy to pass this on to Edward. If you'd like to request him for future appointments, we can make it happen. Thank you!

March 02, 2025

Norm reeves is always available for any needs I might have and always accommodating and prompt. More

by Stephanieflores305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bashar Qasem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty, Stephanie! We're happy that you recognize the quality service that we provide for car owners like you. If you need an appointment once again, we encourage you to use our online service scheduler. Thank you!

March 01, 2025

Sales, demonstrations, and finance department is great. Customer phone service is terrible and barely responsive. Now fixing the car? A brand NEW car is basically impossible 😡. The same breaking system an More

by Ronen V
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton Einck
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hello Ronen, We thank you for bringing these matters regarding the sensor electrical issues ailing your Honda. So that we can investigate this matter further, we encourage you to give Catherine Schlueter in our Service department a call at (714) 842-5431 or send an email to catherine.schlueter@normreeves.com. Thank you.

March 01, 2025

Great service experience! I bought it new at Norm Reeves and will likely return to buy my next new Honda. More

by Roy_Alzua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Norm Reeves Honda Superstore - Huntington responded

When you're ready for a new Honda, we're ready to steer you in the right direction, Roy! We appreciate you continuing to support us. If you need anything else, we're available to serve you. Thanks so much!

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