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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,329 Reviews

1,329 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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December 24, 2024

Prompt service. Friendly and helpful staff attentive to customer needs. Convenient location and service hours More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Norm Reeves Honda Superstore - Huntington responded

This is awesome, Sam! Thank you for the 5-star rating and positive review. We always want to go the extra mile for our customers and hope everyone has a stellar experience like you did.

December 24, 2024

This is the second purchase in the last two years. Employees have always been real professionals when it comes to customer service. Viviana made the visit comfortable and looking forward to the next v More

by daveyq74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We are so lucky to have you as a repeat customer! Viviana is great at what she does, and we know she was very happy to help you. We are excited to see you again the next time you're in the market for a car.

December 24, 2024

This is a good service dealer. I recommend this dealer to everyone. Employees are helpful More

by Huyenchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you, we're so glad to hear that our team has been helpful to you time and time again! We appreciate your recommendation and look forward to being your go-to service destination for years to come! Make sure to check out our rotating service specials, too.

December 21, 2024

I'm so satisfied with the staff and service at Huntington Norm Reeves Honda Superstore. More

by N2T0187
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your feedback! We’re delighted to know you’re satisfied with the service and staff at Norm Reeves Honda Superstore. Your support means the world to us, and we’re here whenever you need us!

December 21, 2024

Always pleasant Easy to get service appointment Benito is kind and caring and explains things to me More

by Chdoglady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We’re thrilled to hear that Benito provided you with caring and clear service. It’s always our goal to make every visit a pleasant one, and we’re here for you anytime you need assistance!

December 21, 2024

I recently had the pleasure of working with Benito Torres at Norm Reeves Honda Huntington Beach, and I couldn’t be more satisfied with the service I received. Benito was incredibly professional, attentive, a More

by Savrii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your wonderful experience with Benito! It’s great to hear he made your visit to Norm Reeves Honda Huntington Beach seamless and satisfying. Your feedback motivates us to keep delivering top-notch service. We appreciate you and look forward to serving you again!

December 20, 2024

Service was prompt. The waiting area was kept clean. The waiting time for the car to be fixed was fair. More

by elisekimnga
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We’re so glad you appreciated our prompt service and clean waiting area! Providing a comfortable and efficient experience is our priority. Thank you for trusting us with your car—we’d love to see you again soon!

December 20, 2024

I recently visited Norm Reeves Honda for my scheduled B maintaince and also decided to have recall for rear camera harness handled as well. Tony, my service advisor, was wonderful - very attentive and frie More

by jamesbarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Hello, James. While we’re happy Tony provided excellent service, we’re disappointed to hear about the difficulties with your license plate screws. Your time is valuable, and we sincerely apologize for the inconvenience this has caused. Please contact our Service Manager, Catherine Schuleter, at catherine.schlueter@normreeves.com or (714) 842-5431 to get this resolved. Once again, we apologize and hope to hear from you soon.

December 20, 2024

Ivette has great customer service skills, she’s always willing to help and going above and beyond, always providing the best service experience More

by MarioRomoSr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for sharing your experience! We're thrilled to hear Ivette went above and beyond to provide you with excellent service. We look forward to continuing to provide you with top-notch care on your next visit!

December 19, 2024

Benito was very helpful at from beginning to end. Despite being really busy on a weekend, everyone at the dealership had smiles on their faces. More

by davidcarbajal11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your fantastic feedback! Even on a busy weekend, our team strives to create a positive and welcoming environment. Benito and the rest of the crew will be thrilled to hear about your experience. See you next time!

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