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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,475 Reviews
Call Service Center (800) 306-6472

1,475 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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March 11, 2025

I have always gone to Norm Reeves to purchase my car and for maintenance service. Service is always excellent and quick. More

by Shary415
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Obando
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lam
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty in coming in for service and choosing to buy your vehicles here, Shary! It would make our day if you shared your experience with your friends and family. Word-of-mouth helps us to meet new customers as loyal as you are. Thanks so much!

March 11, 2025

Service was quick. Kevin went communicated the service options and made an extra effort to save me some money on the service. More

by gcramos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We love hearing that Kevin went the extra mile for you by looking for applicable service specials! That's the way your service visit should end up. Plus, we're thrilled that it was so speedy on top of that. If you'd like to request him again, please let us know. Thank you!

March 11, 2025

Benito made the process quick nd easy for me and was very friendly. I would a hundred percent come back here again for any service my car needs More

by Alexis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We 100 percent love this five-star review, Alexis! We hear a lot of well-deserved praise for Benito and feel so proud that he gave you such a wonderful Honda service visit. Thanks for letting us know, and feel free to request his services again!

March 11, 2025

Me & my family loves NR Honda HB store. We’ve been coming here ever since - we’re a solid - Honda - family. I have the 2022 Passport, my older daughter has an Accord & my other daughter has More

by victoriabpiano
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Abarca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam but left already
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Mar 12, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We love hearing about your dedicated Honda family, Victoria! Wow, you could work here in sales with your extensive knowledge of the Honda lineup, especially the Passport, Accord, and Civic. Thanks for the shout-outs for our team members, including John and Jonathan. We hope to support you and your family for years to come!

March 11, 2025

Viviana was very customer oriented. Kept me current with updates on inspection and necessary repairs. Made sure repairs were conducted immediately. More

by Larry McMahon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We’re thrilled that everything exceeded your expectations, Larry! Viviana goes above and beyond for all our customers, and it’s great to see their effort recognized. We're pleased that you received regular updates on service. Thanks so much for letting us know, and we hope to see you again!

March 11, 2025

Greeting was good, fast service and polite. Was updated on status of service throughout. Quick turnaround for service requested. More

by Fan4Fab5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Norm Reeves Honda Superstore - Huntington responded

What a nice review about your Honda service visit! We want you to feel comfortable and receive regular updates to stay in the loop. We're also glad that it was such an efficient appointment. Remember you can always opt for Express Service if you prefer that. Thanks so much!

March 10, 2025

Benito and service resolved a couple of post service issues . The crv is running well, which is much appreciated. . More

by gregomberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your experience, Greg! Our service team, especially Benito, takes pride in keeping your vehicle in top shape. We’re glad we could make the process smooth and efficient for you! Before you come in for service next time, give a quick look at our specials.

March 10, 2025

You guys are awesome thank you for all you do in your expertise I feel so welcomed when I visit More

by Palmerlaverne6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Norm Reeves Honda Superstore - Huntington responded

That's so nice to hear, Laverne! We want our customers to feel comfortable and at home when they visit. When you're ready for a future visit, you can easily schedule the appointment online. Thanks so much!

March 07, 2025

Bought our 2010 Honda Accord there in 2015 and having been bringing it in for regular maintenance since then. The service has been excellent. More

by leboeuf53mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate you sticking with us for 10 years, Mary! It pleases us to know that your 2010 Honda Accord is still going strong. We know that it must be your diligence in bringing it in for service, and our involvement in bringing you quality service. Thanks so much, and here's to another 10 years!

March 06, 2025

I came to make an appointment but Tony Lagos was able to help me that day More

by rbludovice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're happy to get a five-star rating from you although we're disappointed to hear that you were looking for Tony. When you make your next Honda service appointment, please feel free to check his availability. We want to accommodate our customers in any way we can. Thanks so much!

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