Back

Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,334 Reviews

1,334 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

Sort by
December 09, 2024

Clean, efficient, satisfied, trustworthy, precise, first time working with them, one problem- radar failure light goes on , occasionally More

by Pantzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We love all these fantastic adjectives about your Honda service visit! If you're having issues with the radar failure light, please contact us, and we can see what's causing this. Thank you, and we look forward to hearing from you!

December 08, 2024

This location is close to our house and makes it easy to schedule appointments. The staff and service riders are wonderful. They are courageous and explain in layman terms the problems and repairs. More

by D_HISKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's very convenient then for you when it comes to Honda service! We're glad that you find scheduling easy and are comfortable with our staff and get all the updates you need. Thank you, and we'll see you again!

December 08, 2024

Tony was efficient, no wait time when driving up, less time waiting than quoted, made me feel safe and ready for my travels. More

by Sparkyray2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's awesome that Tony provided you efficient service for your Honda, Ray, and that you didn't have to wait too long! We're happy that you feel safe in your car after your visit, and we look forward to providing you service again. Thank you!

December 08, 2024

The customer service is pretty good here. Tony did a good job helping me. I have a hard time reviewing positively at times because I have a lemon odyssey and I haven’t stopped having problems More

by Amyschelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your feedback and would like to make things right with your 2020 Honda Odyssey, Amy. Please contact our Service Manager, Catherine Schlueter, at catherine.schlueter@normreeves.com or (714) 842-5431 to resolve any outstanding issues. Thank you.

December 07, 2024

Everyone was very professional and friendly. The waiting area in the service department was very clean and comfortable. More

by Burnerrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your review regarding your Honda service visit! Since we value customer feedback, we'd like to find out what we can do to provide you with a five-star experience. Please let us know. Thank you!

December 07, 2024

Jason has always taken of me and my cars. We love Honda Superstore in Huntington Beach! It has excellent service from beginning to end. I would definitely recommend my friends ti go here. I’m More

by Dianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Your loyalty means a lot to us, Dianna! Thanks for sticking with us and Jason especially. We appreciate the recommendation, and we'll see you next time!

December 07, 2024

Jon Le was awesome and attentive. Took care of things in a timely manner and even ordered the necessary wiring harness for my recall. More

by Lurecrazy
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're glad that your service visit for the wiring harness fix for the recall that your Honda had went well! We aim to provide timely service and happy that's what was delivered. Thank you, and we hope to see you in the future!

December 06, 2024

Tony always takes good care of us with both our vehicles. Appointments make it easy to get it done when convenient for us. More

by Ddenardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We like to make service convenient for our customers so we're happy that was the outcome for you. Thanks so much for letting us know about your experience, and we'll pass on your compliments to Tony. Feel free to use our online scheduling for your next appointment!

December 06, 2024

This is my third Honda and I always get my car serviced at Norm Reeves. Benito Torres has always been there for me giving me great service. I always know I can trust Benito to give me sound advice. More

by Patriciauye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

You loyalty means a lot to us, Patricia! Thanks for putting your trust in our team, especially Benito. We appreciate it, and hope to see you when you schedule service again!

December 06, 2024

The overall service was great, efficient, and Ivette was very professional and friendly. Will recommend to all. More

by Cesar.Gastelum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're happy to read this great review about your Honda service visit, Cesar! Thanks for the praise for Ivette, and we look forward to seeing you in the future!

...
11
...