Norm Reeves Honda Superstore Cerritos - Service Center

I was greeted nicely and asked the kind of service I wanted for my vehicle. She explained the other services that will be done as part of their routine checkup. I was able to get my vehicle promptly and wanted for my vehicle. She explained the other services that will be done as part of their routine checkup. I was able to get my vehicle promptly and she also explained that my cabin filter needs to be replaced as soon as possible. More

Julie Canales is a superstar. She takes care of my car needs every time. Very clear on what is needed She takes care of my car needs every time. Very clear on what is needed More

Joseph was great! Always friendly and professional. I recommend all my friends and family to Joseph! Always friendly and professional. I recommend all my friends and family to Joseph! More

They charged for wipers but didn't work Should be work i paid what they said paid what they said More

Took a long time more than 3 hours to have my 1st oil change. I ask the person to check on my car (Aaron) he said he would, but never seen him get up his chair or call. I home the next one is better cust change. I ask the person to check on my car (Aaron) he said he would, but never seen him get up his chair or call. I home the next one is better customer service. More

I like your dealership because I like the services. Specially the services advisor Mr Joseph Vargas wh helped me. Specially the services advisor Mr Joseph Vargas wh helped me. More

Service went smoothly. However, 1 area that I believe would help is in communication. Rarely, if ever, is your vehicle ready by the time “promised”. I never get an update a However, 1 area that I believe would help is in communication. Rarely, if ever, is your vehicle ready by the time “promised”. I never get an update and am routinely waiting 1 to 2 hours past my expected time of delivery with no communication. It can be very frustrating to not know, especially if you have other plans and commitments. More

Professional, courteous & friendly is how I would describe the service dept. I always take my Ridgeline here to get serviced & they never let me down. Ask for Anthony Ortiz, he’s the best service adv describe the service dept. I always take my Ridgeline here to get serviced & they never let me down. Ask for Anthony Ortiz, he’s the best service advisor there in my opinion! More

I’ve took my car for engine light 3 or 4 times haven’t fixed spent over 2000.00 fixed spent over 2000.00 More

On time delivery, gives rides ,pleased with the service and work they do. Easy to schedule service. Wish they could give an exterior car wash with service and work they do. Easy to schedule service. Wish they could give an exterior car wash with service More