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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,759 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,759 reviews

April 08, 2013

I was nervous about buying a new car but Phil was friendly, helpful and got me a really good deal. I definitely recommend buying a new car from Norm Reeves Honda. More

by Ntlie341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 08, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for spreading the word about Norm Reeves Honda! Phil is a valued member of our team and it's wonderful to hear that he was able to exceed your expectations. Congratulations on your new car; I'm sure you are continuing to love it. Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 08, 2013

Susanna was very friendly and attentive to our needs. She was very straightforward and knowledgeable about the car we wanted and steered us to the one that was right for us. Highly recommended, make sure you More

by s54flexin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 08, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share this feedback! Susanna is a valued member of our team and will be happy to hear that you were so satisfied with your experience. We look forward to impressing you during your future visits. Remember to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 06, 2013

Generally speaking, buying a car is scary and intimidating - something the average person does only rarely, and worries about getting a good deal or a fair deal. Kevin made the process easy. He More

by joshsacker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 08, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your feedback! We understand that shopping for a new car can be stressful. That's why our staff works so hard to ensure each of our guests feels at home during their visits. Kevin will be delighted to read your review! Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 06, 2013

Kevin was very friendly from the very beginning. Did a great job of presenting me the different options I had in the model I wanted. More

by efraincruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 08, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new purchase! Kevin is a valued member of our team and he'll be happy to hear that you were so satisfied with your experience. We hope to work with you again in the future; remember to find us on Twitter and Facebook for our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 05, 2013

I have always been a big fan of Norm Reeves Honda in Cerritos. Salespeople (especially Nick Pin) have always been very pleasant, low key and never pushy/hard sell, but extremely helpful and knowledgeab More

by cspisto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pin
Apr 05, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for writing this fantastic feedback! We are delighted to have you as a member of the Norm Reeves Honda family. Nick is a talented and valued employee; he'll be happy to hear that you've been so impressed by him. We look forward to working with you again in the future! Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 02, 2013

Great staff,excellent customer service. This was the best new car buying experience I ever had. The whole process was great. Would highly recommend this dealership. Thanks! More

by Superdave23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 02, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new car! Thank you for taking the time to write this wonderful feedback. I'm happy to hear that our spectacular customer service offered you a fresh perspective on the car buying experience. Before your next servicing appointment, check us out on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 02, 2013

I am very satisfied with my purchase with Norm Reeves.... I am happy thank you all for making it happen.Greg was very helpful and made this a reality for me as well as Frank Wang did. More

by Des1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Wang, Greg Buysman
Apr 03, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your review was a pleasure to read! I'm happy to hear you are continuing to enjoy your purchase from our dealership. Greg and Frank are valued members of our staff and they'll be delighted to hear that they were able to exceed your expectations. If you haven't already, find us on Twitter and Facebook. We offer exclusive specials to our likers and followers! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 02, 2013

I'm giving this place 5 stars simply for Herb Rattcliff., the car salesman, who made it a wonderful experience. Hospitality and customer service minded, Herb is, by far, the best car salesman I h More

by Queven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Civic! It's encouraging to hear that Herb was able to impress you during the search for your perfect Honda. Thank you for spreading the word about our dealership; we hope to work with you again in the future. Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 01, 2013

To my sales person Jackie , who made my experience of buying a new car more enjoyable . I had contacted her through the phone and from the start I felt like I was being welcomed. Jackie was very patient More

by Butterfly27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Bernardino
Apr 02, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for writing this great review! Jackie is a valued member of our staff and it's great to hear that she made you feel comfortable during your visit. Congratulations on your new car; I'm sure you're continuing to enjoy it. Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 01, 2013

Honda have been my number 1 choice because of the quality of their cars. My experience with Jackie and Dan, at Norm Reeves Honda, now have won my customer loyalty with Norm Reeves as the Honda place to go to More

by normfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, in Finance, Jackie Bernardino
Apr 02, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your review was a delight to read! Thank you for your kind words about our dealership. Jacki and Dan are valued members of our team and it's encouraging to know they were able to help both you and your wife find the perfect Hondas. We look forward to working with you again; visit us on Twitter and Facebook for access to our exclusive specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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