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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
12,338 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 12,338 reviews

October 19, 2026

Thanh helps me a lot, very accommodating Thanh helps me a lot and very accommodating. Aside from that the dealership is fast and reliable More

by belgicajeff
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
Oct 19, 2026 -

Norm Reeves Honda Superstore Cerritos responded

A little personal attention helps the whole visit find its groove! Thank you for sharing how helpful and accommodating Thanh was. Your review gives his work a well-earned solo.

October 18, 2026

Experience was great. Very knowledgeable advisor He was very polite and apologized for the long wait time. More

by R1_kneescrapper
Recommend Dealer
Yes
Employees Worked With
Thanh sabatier
Oct 19, 2026 -

Norm Reeves Honda Superstore Cerritos responded

It’s good to hear that Thanh’s knowledge and courtesy helped make your experience a positive one. We also hear your concern about the wait and understand the importance of your time. Thank you for giving us feedback we can use to improve your next visit.

October 18, 2026

It met all of my expectations I was very happy with the overall service I will be back for future service More

by Velascojober
Recommend Dealer
Yes
Employees Worked With
Leo Lazcano
Oct 19, 2026 -

Norm Reeves Honda Superstore Cerritos responded

A happy customer and a visit that met every expectation give us plenty to smile about! Thank you for choosing us for your vehicle’s care. We look forward to keeping that trust growing.

October 18, 2026

I had a great experience with the dealership during my oil change service. Jonathan Romero, my service advisor, was professional, friendly, and attentive throughout the entire process. He made sure everyt More

by Auggiee11
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
Oct 19, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Your Honda’s maintenance was in attentive hands with Jonathan! Thank you for highlighting his professionalism and the way he kept you informed throughout your oil change. We’re proud to have him at the helm of a visit you enjoyed.

October 18, 2026

They did an excellent job with my car and I picked up my car in a couple of hours. They are my go-to person and I know I can always trust them! More

by amandalin4934
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier is the service advisor. The technician is Doug Van.
Oct 19, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Your go-to status is a compliment we’re proud to wear! Thank you for recognizing Thanh and Doug’s work and sharing how quickly you were back with your car. That kind of trust belongs right alongside your favorite flannel.

October 18, 2026

Robert I one of the best people I have encountered in your dealership.. His service was excellent More

by sandovalnorma221
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 19, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Robert’s service has your stamp of approval! Thank you for giving him such a lovely mention. We’re proud that his personal touch left an impression worth writing about.

October 18, 2026

Fast and easy, would definitely recommend to other people. Advisor was also easy to talk to and knowledgeable More

by Harrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lan Thang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Harrison, your advisor brought a great mix of knowledge and friendliness to the visit! Thank you for sharing how quick and easy everything felt. Your recommendation is the finishing touch on a recipe we’re proud of.

October 18, 2026

Great service made everything quick and easy for me to get my soil changed and very polite 10/10 More

by Reveles88nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 19, 2026 -

Norm Reeves Honda Superstore Cerritos responded

A 10 out of 10 deserves a happy dance on the putting green! Thank you for recognizing the polite service and quick oil change. We’re happy your visit landed right where you wanted it.

October 18, 2026

Normreeves and Jonathan went above and beyond their scope of work and made sure I left happy More

by Mari478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Oct 19, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Leaving happy is a wonderful way to bring the curtain down on a visit! Thank you for giving Jonathan and Norm Reeves such an enthusiastic shout-out. That extra effort deserves a bow.

October 18, 2026

Too many “kid” employees! Unprofessional! I had to calibrate the tire pressure myself when I got home More

by Raiderzfan04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Oct 19, 2026 -

Norm Reeves Honda Superstore Cerritos responded

We’re sorry to hear you left feeling dissatisfied with the service and attention your vehicle received. Your concerns deserve a closer look. Please connect with us so we can look into what happened. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

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