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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,505 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,505 reviews

April 20, 2013

As I now live in San Diego, I needed to work with someone remotely. I chose Norm Reeves based on our previous purchases (this is our 4th Honda purchased from this dealer) and the large selection. I tried t More

by bgtanamachi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rich Fisler
Apr 22, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this outstanding review! It's great to have you as a part of the Norm Reeves Honda family and I'm delighted you chose to return to our dealership even after you moved to San Diego. I hope you are continuing to enjoy your new Accord! Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 17, 2013

purchased time is faster then we expected / great / friendly / listen to what we wanted / definitely recommend my friend to come here to visit Kevin Harris More

by ltran2411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 17, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your feedback! It's fantastic to hear that Kevin was able to exceed your expectations by providing attentive and efficient customer service. We greatly appreciate you spreading the word about Norm Reeves Honda and we hope to work with you again in the future. Remember to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 16, 2013

It was an overall great experience. Jorge Ruiz was an excellent sales associate who helped me with my purchase and kept me informed throughout the process. Car and paperwork was ready for delivery when I More

by Hughartc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruiz
Apr 16, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this spectacular review! I'm happy to hear that Jorge was able to exceed your expectations by delivering knowledgeable and personalized customer service. I hope you are continuing to enjoy your new purchase; don't hesitate to give us a call if you have any additional questions about the vehicle. Be sure to find us on Twitter and Facebook to take advantage of our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 15, 2013

I give Norm Reeves a 5 Star, because our Sales Consultant Jose Bolivar provided us with outstanding service. He is very knowledgeable on the product he is selling which is a definite plus. We visited other More

by MrsFigueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Bolivar
Apr 15, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this fabulous review! Congratulations on your new Accord-- it's great to know you left our dealership feeling confident about your purchase. Jose is a highly valued member of our team and he'll be delighted to hear that you were impressed by his informative service. Before your next servicing appointment, check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 14, 2013

My purchase experience at NR Honda Cerritos was GREAT!!! I really enjoyed working with Kim Kelly, she was AWESOME to do business with and gave me a great deal.. i will definitely be back for my next purchas More

by izzynthecity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 15, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for writing this outstanding review! Kim is a valued member of our team and she'll be delighted to hear that she was able to exceed your expectations. We look forward to working with you, your friends, and your family during future visits! Remember to find us on Twitter and Facebook to check out our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 11, 2013

Once again, thanks to Danny Atienza for helping me to get another new vehicle (2013 pilot touring) last month. He answered all my questions and very knowledgeable. He knew everything about honda pilot. Tes More

by jenmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to write this review! Our staff works hard to maintain a hassle-free and knowledgeable environment; it's great to hear that Danny was able to provide you with a memorable experience. Congratulations on your new Honda Pilot; don't hesitate to call or stop in if you have any additional questions about your purchase. Please find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 08, 2013

I was nervous about buying a new car but Phil was friendly, helpful and got me a really good deal. I definitely recommend buying a new car from Norm Reeves Honda. More

by Ntlie341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 08, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for spreading the word about Norm Reeves Honda! Phil is a valued member of our team and it's wonderful to hear that he was able to exceed your expectations. Congratulations on your new car; I'm sure you are continuing to love it. Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 08, 2013

Susanna was very friendly and attentive to our needs. She was very straightforward and knowledgeable about the car we wanted and steered us to the one that was right for us. Highly recommended, make sure you More

by s54flexin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 08, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share this feedback! Susanna is a valued member of our team and will be happy to hear that you were so satisfied with your experience. We look forward to impressing you during your future visits. Remember to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 06, 2013

Generally speaking, buying a car is scary and intimidating - something the average person does only rarely, and worries about getting a good deal or a fair deal. Kevin made the process easy. He More

by joshsacker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 08, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your feedback! We understand that shopping for a new car can be stressful. That's why our staff works so hard to ensure each of our guests feels at home during their visits. Kevin will be delighted to read your review! Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 06, 2013

Kevin was very friendly from the very beginning. Did a great job of presenting me the different options I had in the model I wanted. More

by efraincruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 08, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new purchase! Kevin is a valued member of our team and he'll be happy to hear that you were so satisfied with your experience. We hope to work with you again in the future; remember to find us on Twitter and Facebook for our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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