Norm Reeves Honda Superstore Cerritos

Salesman very knowledgeable and listed to my wants and affordability. Process was efficient. Would recommend affordability. Process was efficient. Would recommend More

A well known dealership that takes pride in providing the best in class service. They delivered on that and more best in class service. They delivered on that and more More

Inside deep scratches when seat was getting fix. They don't think they should fix their mistake. They don't think they should fix their mistake. More

Disappointed after having to return to the service dpt for a mistake that was made on their end the first time around…getting my vehicle back the second time was an even bigger disappointment. My vehicl for a mistake that was made on their end the first time around…getting my vehicle back the second time was an even bigger disappointment. My vehicle now has a deep scratch and a ding/chipped off paint, if you run your fingernail through the scratch you can feel how deep it is. Mind you I have a black car. I appreciate the help with the service at the end of the day but disappointed how Honda treats their client’s vehicles. And yes I would like for someone to reach out to resolve this issue. More

great service , great advice . helped out a lot got me being a first time buyer. helped out a lot got me being a first time buyer. More

Very helpful dealer. Nice service department and very helpful. Explained everything straight forward. Wait time was reasonable. Nice service department and very helpful. Explained everything straight forward. Wait time was reasonable. More

I have always come to this dealership and had a great service. This time was the worst service. I don’t think I am coming back here. The person who was in charge of the service on my car was terrible. service. This time was the worst service. I don’t think I am coming back here. The person who was in charge of the service on my car was terrible. More

I was helped by Julie Canales, she was professional, pleasant, and approached me with a smile, which made me feel welcomed as a customer. I appreciate this kind of service, as now a days this is not th pleasant, and approached me with a smile, which made me feel welcomed as a customer. I appreciate this kind of service, as now a days this is not the norm. Called me to inform of issue on my 2017 Honda Accord, good service to keep the customer updated. Thank you, Julie, keep that nice smile when helping customers that’s a plus. Also a big thank you to the Service Manager, Christina Ortega, due to the questions I had regarding the issue with the air conditioner, she explained the issue found in my vehicle, and what it should be versus the issue found regarding my air conditioner. Keep up the good work Christina and Julie, asset to Norm Reeves Honda of Cerritos. More

Jojo Bayas is absolutely the best! I told him what I wanted and he went above and beyond to meet my expectations! I am in love with my new car! This is my 4th purchase with Jojo and I I told him what I wanted and he went above and beyond to meet my expectations! I am in love with my new car! This is my 4th purchase with Jojo and I will definitely be going back to him for future purchases! Thank you, Jojo! | More

The salesman was Helpful and available answering all my questions. He even called me back in his day off. questions. He even called me back in his day off. More