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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,395 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,395 reviews

June 02, 2025

Very helpful and friendly . Specially, Joseph Vargas is very nice and helpful as always. Great! More

by ty3150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas five stars
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Jun 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Joseph Vargas sends a big thank-you for your compliments! We’re glad his helpful, friendly style keeps bringing you back. Your five-star review means a lot, and thanks for continuing to trust us.

June 02, 2025

My supervisor is efficient and explains everything in detail. Job gets done in a timely manner. More

by griselda.diaz22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
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Jun 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Griselda, Robert is thrilled you found him efficient and detailed—he loves making sure every job gets done right and on time. Thanks for pointing out his hard work!

June 02, 2025

Christy we are so thankful for always been giving us an excellent service, honest, always gives good advise. She always do a great job. Thank you More

by Orestescoloma13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Christy will be overjoyed by your kind words! She’s dedicated to honest advice and top-notch service, so knowing you appreciate her effort means everything. Thank you for letting us care for you!

June 02, 2025

Susanna was very helpful and very knowledgeable. I was very happy with her service and attitude More

by Joem03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you! Susanna is so happy to hear you felt supported, and Mazen is grateful you noticed the team effort. Your appreciation of their knowledge and attitude makes our day—enjoy every mile in your Honda!

June 01, 2025

Thanks for the service, I hope the problem is fixed. Since my Honda is my only transportation More

by Vrodriguez580@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
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Jun 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi there, thank you for your review! We understand how much it means to have reliable transportation, so we hope the service fully addressed your concern. If you run into any more issues or just want to double-check something, don’t hesitate to get in touch.

May 31, 2025

I give one star for the value, but 0 stars for the service. It took 6 hrs to finish everything. The sales person is not knowledgable about how to come with the car and didn't explain the new car. More

by ohfamily1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Allen Nouri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ugur Sisman
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Jun 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear that your recent experience didn't live up to expectations. If you have any questions about your new car or its features, our team is happy to answer them. Please reach out to me for further assistance, and we apologize for the difficulties. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

May 30, 2025

We love our new Honda Accord Hybrid Touring and many thanks to Albert Rosales in Sales for helping us throughout the day! Albert provided lots of information on the car and he allowed my wife and I to t More

by Stingray19
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Linda Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Aguilar
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Jun 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Accord Hybrid Touring! Albert loved walking you through every feature and letting you take those thorough test drives. Sounds like Linda nailed the Costco Auto pricing, and Mike got that paperwork sorted—teamwork makes the dream work. Enjoy every mile in your new ride, and thanks for choosing Norm Reeves Honda!

May 30, 2025

I had a good experience at Norms dealership. Jose Sanchez was very helpful and professional answer all my questions. Thank you!! More

by brelanely25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the awesome feedback! José is glad he could answer all your questions and make your visit smooth. We appreciate you choosing Norm Reeves Honda and look forward to helping you again whenever you need us.

May 30, 2025

We have bought 4 cars at Norm Reeves Honda and we come back because we appreciate the customer service from Chandika and his humble approachable personality. More

by marlineeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Wow—four cars with us and counting! We’re really grateful for your continued trust, and Chandika is thrilled to know his honest, approachable style makes all the difference. Thanks for being part of the Norm Reeves Honda family.

May 30, 2025

José was fantastic to work with and very easy going. I will definitely refer people to him. More

by anthonysaucedo1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Anthony, thanks for the shout-out! We’re so glad José made the process feel easy and enjoyable. Referrals are the highest compliment, and we appreciate you spreading the word about your experience.

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