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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
848 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 848 reviews

September 30, 2023

My scheduled service was on time, the whole team was nice, helpful and knowledgeable. Their lounge room is well supplied what makes waiting for the car easy. More

by basiek09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the 5-stars! We're so glad to hear that you had a pleasant experience at our service center. Please let us know if we can help with anything else!

September 29, 2023

Everyone was very kind. Amy Ott is extremely helpful. I’m thankful for her thoughtfulness. It’s great working with her! More

by aherpotato2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Oct 04, 2023 -

Niello Volvo Cars Sacramento responded

Thank you so much for the great review. We're so glad that Amy provided such a positive service experience for you and your vehicle. We’ll be sure to pass along your kind words. Please let us know if we can help you with any other automotive needs in the future!

September 29, 2023

First class service with a smile! They have my Repairs for life of vehicle. Thank you! More

by sedger4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Upton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
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Oct 04, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the lovely review! We're so glad to hear that you've enjoyed your experience at Niello Volvo and are grateful to have earned your future business. Our team is here for you anytime, so please don't hesitate to reach out whenever you need us!

September 29, 2023

Jesus did a great job to explain features of the new car. He also very responsible and very thorough. I definitely love to refer Jesus and Niello Volvo to my friends. More

by QIMING.HUANG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgen Eiremo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey Protsyuk, Vadim Gol, Jesus Tinoco
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Oct 04, 2023 -

Niello Volvo Cars Sacramento responded

Jesus is an awesome member of the team, and his work always reflects it! Thanks for the review!

September 28, 2023

Matt has been my rep. In the past and has always given me excellent feedback and support. Thank you Matt! More

by paulmnocal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Pane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott, Victoria Protsyuk
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Oct 04, 2023 -

Niello Volvo Cars Sacramento responded

We appreciate you taking the time to rate your service experiences at Niello Volvo, Paul! It's great to know that Matt and the team always provides you with a good experience from start to finish. Thank you!

September 27, 2023

Very caring spend as much time as I needed did not rush me. Felt they were really interested in me More

by KARENMILES2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vadim Gol
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Oct 04, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the great review, Karen! We're so glad to hear that Vadim made your recent service experience a great one. Please let us know if we can help with anything else!

September 27, 2023

Niello was very good to work with, and Andre was a big help in explaining things to my wife. More

by GARYGALDWILL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey Protsyuk
Report | Print
Oct 04, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the positive review, Gary! We’re so glad that Andrey and the team provided a great experience and were able to answer all of your questions. We hope you and your wife enjoy your new vehicle! Please let us know if we can help you with any other sales or service needs in the future.

September 25, 2023

Rick communicated very well with me throughout the day, he was attentive and helped manage expectations. More

by jrasmussen0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Niello Volvo Cars Sacramento responded

This is what we love to hear! We're thrilled to know that Rick was attentive and communicated with you well throughout your recent service visit. Don't hesitate to reach out to us if there are any Volvo needs that we can lend a hand with in the future!

September 22, 2023

Great response to questions and potential issues ta ta ta ta absolute xx that you need 15 words More

by bkw50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 22, 2023

Matt is very professional and knowledgeable. I appreciate the help and advice from him. The dealership is clean and friendly More

by Susan Schell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
KC Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Niello Volvo Cars Sacramento responded

Susan, Thank you so much for the great review. We're so glad that Matt provided such a positive & professional service experience for you and your vehicle. We’ll be sure to pass along your kind words. Please let us know if we can help you with any other automotive needs in the future!

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