Niello Volvo Cars Sacramento

I had an exceptional customer experience at Niello Volvo. The whole team took very good care of me. I do want to call out Jordan Kramer, in particular. I felt as though he was my concierge: his number one co The whole team took very good care of me. I do want to call out Jordan Kramer, in particular. I felt as though he was my concierge: his number one concern was to make sure I got what I needed. And he was a delight to work with. I also want to give a shout-out to Riley Eastburn, who was my tech guru once the papers were signed. He stayed late after the office closed to make sure I knew how to operate this high-tech vehicle! Both Jordan and Riley followed up the next day to see if I had any questions and made it clear they are available any time to assist. Thank you, Jordan and Riley! More

My wife and I bought our first Volvo 40 years ago from Niello's predecessor, Turner Volvo and several Volvos since, each from Niello. And, our cars have always received Volvo servicing, which brings use Niello's predecessor, Turner Volvo and several Volvos since, each from Niello. And, our cars have always received Volvo servicing, which brings use to honor Matt Jeffery in the service department. We fully trust Matt's assessment of our cars' mechanical operation and his recommendations. Matt is knowledgeable, honest, and personable. He is the best service advisor we've ever had. Niello is blessed to have Matt's on staff. More

I felt the sales person and especially the finance manager were very honest with me when presenting options. manager were very honest with me when presenting options. More

Friendly staff made the process easy. Cole was very helpful in showing the cars and Carl helped with the initial tech overview. Cole was very helpful in showing the cars and Carl helped with the initial tech overview. More

The service department does excellent work in servicing and maintaining my cars. Rick is especially efficient, responsive, and does a great job of explaining the findings, issues and recommended service. I and maintaining my cars. Rick is especially efficient, responsive, and does a great job of explaining the findings, issues and recommended service. I have returned with 3 different volvo cars over the years. More

The service was excellent. Everything done well and on time. There was full compliance with the warranty Everything done well and on time. There was full compliance with the warranty More

Really good experience overall. Service was professional. Employees were courteous and knowledgeable about the entire process. Service was professional. Employees were courteous and knowledgeable about the entire process. More

Shaun is amazing and I am so happy with his customer service. I always feel well taken care of. service. I always feel well taken care of. More

Easy, transparent, and completely pressure-free experience from start to finish. The staff was professional, knowledgeable, and respectful of my time, making the entire vehicle purchase smooth and experience from start to finish. The staff was professional, knowledgeable, and respectful of my time, making the entire vehicle purchase smooth and stress-free. Easily one of the best car-buying experiences I’ve had. Justin took the time on a very hot day to let me drive a few different trim levels to understand the difference and feel between them. The whole experience did not take too long. The longest part was me making up my mind between the vehicles I wanted. More