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Matthew Jeffery
Matthew Jeffery at Niello Volvo Cars Sacramento

Matthew Jeffery

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
298 Reviews
5.0

298 Reviews

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298 Reviews of Matthew Jeffery

June 12, 2026

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My wife and I bought our first Volvo 40 years ago from Niello's predecessor, Turner Volvo and several Volvos since, each from Niello. And, our cars have always received Volvo servicing, which brings use More

by giants1950
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Upton, Jorgen Eiremo

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Jun 12, 2026

Niello Volvo Cars Sacramento responded

Thank you for entrusting your Volvo XC60 to our service team and for your loyalty over four decades. It’s wonderful that Matthew’s honest recommendations and expertise have earned your confidence. We look forward to continuing to care for your Volvo in the years ahead. TJ Upton General Manager tupton@niello.com (916) 245-2231

May 06, 2026

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I feel as though I am always treated with respect, not experienced anything shady here. That’s not always the case in my experience with some dealerships. More

by KDS279
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Recommend Dealer
Yes
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May 06, 2026

Niello Volvo Cars Sacramento responded

Thank you for trusting us with your Volvo XC90 service. We’re glad Matthew and the team could provide respectful and transparent care. We appreciate your confidence and look forward to assisting you again. TJ Upton General Manager tupton@niello.com (916) 245-2231

May 01, 2026

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Great Service as always - the car was repaired promptly. I always appreciate the customer service - thank you!!! More

by MSALGADO9
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes

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May 01, 2026

Niello Volvo Cars Sacramento responded

We’re pleased your Volvo XC60 was repaired promptly and that our team took such good care of you. Thank you for choosing us again. Feel free to reach out whenever you need anything. TJ Upton General Manager tupton@niello.com (916) 245-2231

April 30, 2026

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He was very helpful with describing some functions i was having problems with. He also took the time to update some information for me. More

by WATKINSRAY5
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Recommend Dealer
Yes
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Apr 30, 2026

Niello Volvo Cars Sacramento responded

It’s great to hear Matthew helped clarify your Volvo XC90 functions and update your information. Thank you for sharing your experience. We look forward to assisting you again soon. TJ Upton General Manager tupton@niello.com (916) 245-2231

April 29, 2026

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Matt knows his Volvos and does his best to keep our repair costs reasonable. They offer Lyft rides instead of a shuttle, which was very easy to use. The waiting room is comfortable and well stocked. It More

by amekilgore
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Recommend Dealer
Yes
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Apr 30, 2026

Niello Volvo Cars Sacramento responded

Thank you for highlighting how Matthew’s expertise on your Volvo helped keep repair costs reasonable. We’re pleased the Lyft rides and comfortable waiting area made your experience convenient. It means a lot that the trip to Sacramento was worth it. TJ Upton General Manager tupton@niello.com (916) 245-2231

April 22, 2026

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Matt does a great job and is always very in-tune with the customer's safety and needs. More

by patrickmarie99
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Recommend Dealer
Yes
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Apr 22, 2026

Niello Volvo Cars Sacramento responded

Thank you for sharing how attentive Matthew was in focusing on your safety and needs. Our service team is glad to keep your Volvo XC70 running smoothly and give you confidence on the road. Please let us know whenever we can assist you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 21, 2026

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Matt Jeffrey is the dealership. He's the brand. He's why my next car (years from now) will be from Niello Volvo. Unless he moves. Then I move. More

by dard_hunter
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Recommend Dealer
Yes
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Apr 21, 2026

Niello Volvo Cars Sacramento responded

It’s fantastic to hear Matthew’s dedication during your Volvo XC60 service made such an impact. We look forward to caring for your next Volvo whenever you’re ready. Thanks for the glowing recommendation! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 16, 2026

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Great communication and timely repair that cost less than we expected. Will use again in the future. More

by MOOREF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Pane, Shaun Dortch, Rick Fuentes, Edgar Partida

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Apr 16, 2026

Niello Volvo Cars Sacramento responded

Thank you for sharing your experience. We’re glad our team provided clear communication, a fast repair, and greater savings on your Volvo S60. We look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 15, 2026

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They take care of their loyal Volvo customers. The refreshments in the waiting area are nice. More

by GZUNDEL
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Service Time
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Recommend Dealer
Yes
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Apr 15, 2026

Niello Volvo Cars Sacramento responded

Thank you for your kind review. We’re pleased to have cared for your Volvo S80 and glad the refreshments in our waiting area added to your visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 14, 2026

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Matthew was excellent! ! His customer service skills were top-notch. I appreciate his kindness and attention to detail. More

by AMBERMORAN
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Recommend Dealer
Yes
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Apr 14, 2026

Niello Volvo Cars Sacramento responded

We’re thrilled that Matthew’s attentiveness and kindness made your Volvo XC60 service experience outstanding. Thank you for highlighting his focus on detail and exceptional customer care. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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