Niello Volvo Cars Sacramento

Team Niello never, i mean never disappoints. They always perform at top level with sincere passion to provide supreme service. my expectation is always exceeded with enthusiastic smiles. Rick They always perform at top level with sincere passion to provide supreme service. my expectation is always exceeded with enthusiastic smiles. Rick Niello knows how to pick his managers and treat his employees...it shows cause they care about their customers- hats off team Niello. More

I worked with Michael Jackson, who was incredibly knowledgeable and accommodating. Great service, and I am thrilled with my new Volvo! Thank you for making the car buying experience so painless, and knowledgeable and accommodating. Great service, and I am thrilled with my new Volvo! Thank you for making the car buying experience so painless, and even enjoyable. More

The checkin process is easy and the staff is great. They ask questions to clarify if there are any issues and focus on the items they have identified. Upon completion they do a superb job of cleaning They ask questions to clarify if there are any issues and focus on the items they have identified. Upon completion they do a superb job of cleaning the vehicle and when I get the final bill for services it meets what the have initially identified. Thank you for your great service!! More

A good group of people to deal with. We got a fair trade in on our old car. It was nice to not have to deal with that! We got a fair trade in on our old car. It was nice to not have to deal with that! More

Ms. Amy Ott is a very dedicated, detail oriented service advisor. She’s the only reason I continue to have Niello Volvo service my vehicles. advisor. She’s the only reason I continue to have Niello Volvo service my vehicles. More

I like coming to this dealership. I’m always warmly welcomed and feel appreciated. And the lounge area is very comfortable and furnished with drinks and snacks. I’m always warmly welcomed and feel appreciated. And the lounge area is very comfortable and furnished with drinks and snacks. More

Shaun was able to troubleshoot an issue that had been bothering me for a long time. The issue is now handled. Thank you for the great efforts and service bothering me for a long time. The issue is now handled. Thank you for the great efforts and service More

Dropped off my car for service, the staff was friendly and attentive. Great service, quick and easy, thanks Niello team! and attentive. Great service, quick and easy, thanks Niello team! More

Pretty disappointed in the way my transaction has been handled. I purchased this vehicle from the other side of the country, full price, sight unseen. Once I committed to the vehicle the the level of com handled. I purchased this vehicle from the other side of the country, full price, sight unseen. Once I committed to the vehicle the the level of communication dropped off a cliff. Getting a return call, email or text from Bailey and Andrew was xxxx near impossible. Can't figure out why it was so difficult to send an email to keep me up to date on the delivery of my vehicle. It wasn't until I reached out to Taylor (a manager)that I was able get any answers. I am very happy with my vehicle, but I knew I would be. I had been looking for this specific vehicle for about a year. But the overall process of acquiring it would have been significantly better with clear and accurate communication. More

Always treated exceptionally well at this dealership. Make leasing so easy and explain it so well Make leasing so easy and explain it so well More