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Niello Volvo Cars Sacramento
Sacramento, CA
848 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 848 reviews
Verified Customer
November 30, 2023
Well, the service was good and they kept me in the loop the whole time. My only issue is that I have a policy that covers the work that was done and they told me they were not a "participating dealership" the whole time. My only issue is that I have a policy that covers the work that was done and they told me they were not a "participating dealership". The policy is a Volvo product and I had to go to my original bay area dealership to have them investigate and Niello now needs to reimburse me. That should not have happened. More
by carinjensen
Employees Worked With
November 27, 2023
It was very pleasant and comfortable. The service was great. Everyone looked welcoming. I'll keep coming back. The service was great. Everyone looked welcoming. I'll keep coming back. More
by GRACIELAMARQUEZ82
Employees Worked With
November 27, 2023
I always get top notch service here and Niello continues the excellent tradition of service established by Turner Volvo before them. Prices are a little higher than some other places but I have never had to the excellent tradition of service established by Turner Volvo before them. Prices are a little higher than some other places but I have never had to have something fixed twice. They get it right the first time and that to me means safety when I'm driving. Awesome dealership! More
by PETER FINN
November 26, 2023
Easy online scheduling process, many choice s of appointment times to fit my schedule, and easy check in process. Matt went over what was going to be done and contacted me during the day to go over appointment times to fit my schedule, and easy check in process. Matt went over what was going to be done and contacted me during the day to go over any issues and let me know when the car was ready. He also set up ride after dropping the car off so I could get to work. More
by SILRAM
Employees Worked With
November 26, 2023
The service representatives are friendly and helpful. Appointments are usually made weeks in advance since they are very busy. I’ve had some minor difficulty with completion for every work I’ve had do Appointments are usually made weeks in advance since they are very busy. I’ve had some minor difficulty with completion for every work I’ve had done. More
by jwdr06
Employees Worked With
Amy Ott
November 25, 2023
On our 3rd volvo from Niello. excellent service and sales. I definitely get my monies worth. Pricing is competitive.. excellent service and sales. I definitely get my monies worth. Pricing is competitive.. More
by Skmm
November 24, 2023
Our experience at Niello Volvo was excellent as usual. Rick Fuentes is professional and helpful when it comes to keeping our Volvo in top shape. Rick Fuentes is professional and helpful when it comes to keeping our Volvo in top shape. More
by esransom
Employees Worked With
November 22, 2023
I usually wait while my car is serviced and find the waiting lounge very comfortable. waiting lounge very comfortable. More
by big-dee
Employees Worked With
November 20, 2023
Good dealership. I had a great buying experience. I had to have a piece replaced on the back bumper due to a scratch that happened in transit. That experience could h I had a great buying experience. I had to have a piece replaced on the back bumper due to a scratch that happened in transit. That experience could have gone better. More
by HEIDIBOHNHOFF
