Niello Volvo Cars Sacramento

Everyone is very friendly at this dealership. I had called in prior to coming to visit. I had a good idea of what I would purchase but instead found a fabulous used car that more than meets my ne I had called in prior to coming to visit. I had a good idea of what I would purchase but instead found a fabulous used car that more than meets my needs. Jesus was a pleasure to work with. He kept working with his manager to get the deal to be agreeable to our terms. The usual add-ons (theft deterrent) and finance pressure for more add-ons, but this isn't my first time at a car dealership. We paid for what we wanted, unable to make the trade-in work, but so goes it. Overall I'm very pleased with my time at Niello and would happily return. More

Your policy of requiring payment in full for insurance covered repairs is a bit off putting. Beibg a ling time faithfully customer should habe built up some credibility to take the risk that the insurer w covered repairs is a bit off putting. Beibg a ling time faithfully customer should habe built up some credibility to take the risk that the insurer would come up with the balance if I only paid the deductible. In any case, do whatever you can to keep Matthew. More

The original work order wasn't accurate, so I had to have a second service. The invoice also wasn't accurate and had to be corrected. Tire rotation was recommended on an earlier visit in spite if the tires b a second service. The invoice also wasn't accurate and had to be corrected. Tire rotation was recommended on an earlier visit in spite if the tires being less than 9 months old at the time. More

Taylor, Jesus, and Andrew were friendly, honest, professional, and extremely knowledgeable. If you want a great experience, go to Niello Volvo! professional, and extremely knowledgeable. If you want a great experience, go to Niello Volvo! More

A great experience, no pressure and extremely professional. We are so happy with our new Volvo! professional. We are so happy with our new Volvo! More

Nice and very accommodating staff in the service dept… awesome!!! Polite, approachable and knowledgeable!!!friendly too! awesome!!! Polite, approachable and knowledgeable!!!friendly too! More

Matt always takes good care of us. He is friendly, knowledgeable timely in communication. Great experience! He is friendly, knowledgeable timely in communication. Great experience! More

The people at Niello Volvo take care of me every time. The service desk is outstanding, particularly Amy Ott. The lobby is welcoming and comfortable. And the technical service is top notch. The service desk is outstanding, particularly Amy Ott. The lobby is welcoming and comfortable. And the technical service is top notch. More

I always have a great experience at the Nilo Volvo service department. The team is super friendly and they always make me feel like family. They do a great job of communicating and always always make service department. The team is super friendly and they always make me feel like family. They do a great job of communicating and always always make you feel great. More

Edgar Partdia communicated with me throughout the time my Volvo was being serviced. He was professional and provided me with different options for my vehicle. Volvo was being serviced. He was professional and provided me with different options for my vehicle. More