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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
777 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 777 reviews

August 18, 2024

Twice I’ve had my car in for 2 repairs and both times they only did one repair and said to book again for the other repair. This doesn’t work for me. More

by SCARLET0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Ott
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Aug 19, 2024 -

Niello Volvo Cars Sacramento responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 17, 2024

Simply the best car buying experience of my lifetime. Welcoming sales department was professional, Knowledgeable and easy to talk with. My Volvo purchase from start to finish was about 2 1/2 hours includ More

by HOTSHOTS1111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Tinoco
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Aug 18, 2024 -

Niello Volvo Cars Sacramento responded

Thanks for your feedback on your recent visit to Niello Volvo Cars Sacramento. It's great to hear that Jessica was able to assist you and that you had such a positive experience. TJ Upton General Manager tupton@niello.com (916) 245-2231

August 17, 2024

Niello gave me Lyft rides both ways. They seemed to be very thorough in their service. More

by CATHIE488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Cathie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 13, 2024

Quick and easy buying process. Offered great pricing on a Volvo XC 90 without a haggle, More

by krish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. TJ Upton General Manager tupton@niello.com (916) 245-2231

August 09, 2024

Edgar was so amazing. The dealership staff was incredibly helpful and my service experience was phenomenal. My car is running great! I would recommend Niello Volvo to ever More

by FAYEMEKANISI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Six Stars
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Aug 10, 2024 -

Niello Volvo Cars Sacramento responded

Thanks, Faye, for sharing your thoughts about your experience with Edgar here at Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 09, 2024

Despite being understaffed, the service department provided a smooth and stress-free job on my vehicle. Kudos to Shaun, Edgar, Isahi and Erin! More

by ETSORO_STMATTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar, Isahi and Erin
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Aug 10, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 07, 2024

The updated service that Ms. Ott provided was extra special and wonderful. Outstanding service and highly recommended. More

by NIKKI ESPERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Aug 07, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, Nikki, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 07, 2024

Service was excellent and helpful. Car runs great see you next year thanks Elizabeth Bushnell More

by dahlbush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Elizabeth, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 06, 2024

Excellent communication and quality service. Service was timely and efficient. Easy drop off and pick up. Thank You! More

by gidtwins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 05, 2024

Amy was fantastic during a troubling issue with software update. She exuded confidence and competency. More

by TBRENNAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Aug 06, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! Amy looks forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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