Niello BMW Elk Grove

Promised didn't get done kept the car over a week I'm very disappointed not going to recommend anybody full of dog hair in the car very disappointed not going to recommend anybody full of dog hair in the car More

Bought 2 cars from CJ within 1 week: 2024 I4M50 and 2024 I5....that is how great he is to work with. First class experience. A great asset to the dealership! I5....that is how great he is to work with. First class experience. A great asset to the dealership! More

Extremely professional and flexible, friendly and available for a last minute request, their willingness to accommodate me was above and beyond. available for a last minute request, their willingness to accommodate me was above and beyond. More

Ed A is great. F&I went smoothly. The only issue was a bit of a wait to finish the deal. 3 hours from start to finish and I had already test driven the car the day F&I went smoothly. The only issue was a bit of a wait to finish the deal. 3 hours from start to finish and I had already test driven the car the day before and finalized the price. I’d still come back and buy here again More

Went above and beyond to complete a difficult sale. I can't thank the team enough for their efforts. I can't thank the team enough for their efforts. More

We love the car and appreciate the service given, with delivery to our home, but wish the car buying process was more streamlined. As usual, it took all day in the dealership to finish paperwork and we ar delivery to our home, but wish the car buying process was more streamlined. As usual, it took all day in the dealership to finish paperwork and we are still waiting for registration paperwork to arrive in the mail after a month. Matt and Essex were good to work with overall. I’d buy from BMW Elk Grove again. More

I had an exceptional experience purchasing a car from Moh at the dealership yesterday. From the moment I walked in, Moh greeted me with a warm smile and made me feel welcomed and valued as a customer. His kn at the dealership yesterday. From the moment I walked in, Moh greeted me with a warm smile and made me feel welcomed and valued as a customer. His knowledge of the vehicles on the lot was impressive, and he patiently answered all of my questions, ensuring that I felt confident in my decision. Moh's professionalism and honesty were truly refreshing. He was transparent throughout the entire process, explaining all the details about the car, the pricing, and the available options without any pressure. It was evident that he genuinely cared about finding the right vehicle to suit my needs and budget. Thanks to Moh's guidance and expertise, I drove off the lot in a car that exceeded my expectations. I would highly recommend Moh to anyone in search of a new vehicle. His exceptional customer service, integrity, and dedication to customer satisfaction set him apart in the industry. Thank you, Moh, for making my car-buying experience a positive and enjoyable one! More

Professional and considerate Knowledgeable and sensitive to our time commitments The staff worked as a cohesive team sensitive to our time commitments The staff worked as a cohesive team More

The dealership was great! We explained what we were looking for and the Sales reps were able to locate the perfect vehicle for us. We explained what we were looking for and the Sales reps were able to locate the perfect vehicle for us. More

My first experience with Niello was 10 years ago. The sales department was knowledgeable responsive and respectful. I drove up from the bay area to trade in my car for another BMW. The service was ev The sales department was knowledgeable responsive and respectful. I drove up from the bay area to trade in my car for another BMW. The service was even more impressive. More