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Napleton Ford of Oak Lawn
Oak Lawn, IL
4,078 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,078 reviews
September 05, 2026
Bill, Tommy and Pj did such an amazing job assisting with my Ford Escape! Incredible customer service! my Ford Escape! Incredible customer service! More
by Riri
Employees Worked With
September 05, 2026
I had my oil change done at the quick lane area. I was not happy with the price, but the service was good. I was not happy with the price, but the service was good. More
by Devorskysuzy
Employees Worked With
Other Employees :
Guys in the oil change work area.
September 05, 2026
Mitchell was excellent! Seamless purchase. Marc and finance was also very informative and took his time with us. Seamless purchase. Marc and finance was also very informative and took his time with us. More
by desalv73
September 04, 2026
Answered all my questions. Let me know as soon as my oil change was completed. Reviewed recommended maintenance with me. I have an appointment scheduled next week. Let me know as soon as my oil change was completed. Reviewed recommended maintenance with me. I have an appointment scheduled next week. More
by Dstachura22
Employees Worked With
September 03, 2026
I was very happy with the efficiency and polite service always happy to deal with there service department. always happy to deal with there service department. More
by barb.reynolds5027
Employees Worked With
September 02, 2026
Stephanie was great, got the deal worked out and flew in all the way from Texas and everything was what we agreed on all the way from Texas and everything was what we agreed on More
by abelardolalo
Employees Worked With
September 02, 2026
Great people, hard workers and true to their word. I would work with them again. I would work with them again. More
by mac714
September 01, 2026
Nick R was an excellent salesman! He truly makes your car shopping experience a familial one. He and the rest of the team worked incredibly hard at helping us find our dream car and w He truly makes your car shopping experience a familial one. He and the rest of the team worked incredibly hard at helping us find our dream car and we couldn’t be more excited with our purchase! More
by lesliefranco87
September 01, 2026
Kevin in the service department was extremely helpful, polite and knowledgeable. He explained everything in a way I could understand without making me feel dumb. lol The word done on my car was done wit polite and knowledgeable. He explained everything in a way I could understand without making me feel dumb. lol The word done on my car was done with care and done correctly. It was a great experience. I highly recommend this dealership. More
by Roberto Feliciano
