Napleton Ford of Oak Lawn

Took my car in for the works oil change, tire rotation. Jake Pierson was my Service Advisor, he was very friendly and helpful. He called me after they started working on my car to let me know there were a Jake Pierson was my Service Advisor, he was very friendly and helpful. He called me after they started working on my car to let me know there were a couple of recalls that would be taken care of and let me know when it was finished. I had great service and highly recommend Napleton Ford. More

We had a very good experience at Napleton Ford of Oak Lawn. I brought in my truck for service and had a pleasant experience. Tim Harris was our service advisor. Tim and his service team did a great job f Lawn. I brought in my truck for service and had a pleasant experience. Tim Harris was our service advisor. Tim and his service team did a great job from the initial drop off all the way to your truck being ready. Great service and communication. More

Quick and fast service with great customer service. Very thankful they got me in on the same day. Very thankful they got me in on the same day. More

Car was in for several recalls, was met by Bill Parks in the service department and he explained the entire process. Work was done and completed, was completely satisfied with Bill and his service expertise the service department and he explained the entire process. Work was done and completed, was completely satisfied with Bill and his service expertise. More

Happy with the good quality work perform on my truck glad to be part of ford motor company! to be part of ford motor company! More

I’ve been a customer since it was HAWK FORD & I’ve been EXTREMELY pleased w/ the services & some of the EMPLOYEES throughout the years. There has been a lot of changes, but there are still GREAT EMPLOYEES EXTREMELY pleased w/ the services & some of the EMPLOYEES throughout the years. There has been a lot of changes, but there are still GREAT EMPLOYEES that put forth & effort to make sure that your business is APPRECIATED. More

Service was fast and efficient. My service advisor Tim H. did a great job keeping me informed and communicating with me. My service advisor Tim H. did a great job keeping me informed and communicating with me. More

The staff have always been attentive, pay attention to what I say and professional. Also dog friendly. what I say and professional. Also dog friendly. More

Dealer was professional. I was able to get my car towed and was ready to go the following day. I was able to get my car towed and was ready to go the following day. More

I had a great experience working with Bill. He was incredibly helpful, patient, and knowledgeable throughout the entire process. He took the time to clearly explain everything, made sure all my He was incredibly helpful, patient, and knowledgeable throughout the entire process. He took the time to clearly explain everything, made sure all my questions were answered, and went above and beyond to ensure I felt confident and supported. His professionalism and positive attitude really stood out, and it made a big difference in my overall experience. I truly appreciate his assistance and would highly recommend him to anyone in need of support. More