Napleton Ford of Oak Lawn

As always, your service manager did a great job of getting me in and out for my oil change. I would always recommend Hawk Ford to anybody. getting me in and out for my oil change. I would always recommend Hawk Ford to anybody. More

Great and timely service. Excellent communication from Very friendly and know people. Would recommend to anyone Excellent communication from Very friendly and know people. Would recommend to anyone More

My check in went smooth. The fact inquiry to futher diagnos the issue was very critical and I appreciated the ask. The fact inquiry to futher diagnos the issue was very critical and I appreciated the ask. More

Easy to make an appointment,and I did not have to wait long to get my car back. long to get my car back. More

Revising bien el mi camioneta desde los fr e nos trasmisión asta el motor definitivamente recomiendo este lugar trasmisión asta el motor definitivamente recomiendo este lugar More

Service after the sale and Quality Service is pretty much non existent from what I've seen so far. Sales department makes a sale and runs and doesn't return calls if you have even a minor issue with your new non existent from what I've seen so far. Sales department makes a sale and runs and doesn't return calls if you have even a minor issue with your new car. Mechanics (2) couldn't figure out how to even install and get the spare tire, jack, tire iron in the car and get it to fit!. Buy a car new when you order a new car, it comes in you don't call the rightful owner or company, you use it to lend out as a loaner for weeks then call. That's why what should have been in the car was missing ( Spare Tire) etc. You are probably the absolute worst Ford Dealer for honesty and service I've ever seen in Illinois at least and I've been driving Fords for 42 plus years. More

Convenient location, nice people, clean environment, competent technicians— in short, everything you could want in a service department competent technicians— in short, everything you could want in a service department More

Fast and friendly service,work was always done correctly the first time. I also like being able to make a appointment for my service at the quick lane. the first time. I also like being able to make a appointment for my service at the quick lane. More

Had my vehicle for 3 months. Every time I called for updates no one could give me any valuable information. Didn’t call and let me know my vehicle was ready for pickup. When I d Every time I called for updates no one could give me any valuable information. Didn’t call and let me know my vehicle was ready for pickup. When I did receive my vehicle back it still makes noises and my key fob no longer works. Just communication is horrible. More

Excellent customer service that takes care of customers needs to get them rolling again safely! needs to get them rolling again safely! More