Napleton Ford of Oak Lawn

Took the and effort to research an issue that was affecting the battery and replaced the battery sensor affecting the battery and replaced the battery sensor More

I will never do buiness with this Ford dealership again and will tell my friends never to go there as well..The salesman there are liers and conartists..I do like my truck That I purchased back in March bu and will tell my friends never to go there as well..The salesman there are liers and conartists..I do like my truck That I purchased back in March but I am done calling back to be lied to again about reinburstment for things that my truck needed by the salesman that he promised back in march..They must don't care that this is bad for buiness and they don't have to worry about me coming back ever..🧐🙄✌️ More

Convenient, very close to home. The people are friendly, and keep you informed of progress. Service area is clean The people are friendly, and keep you informed of progress. Service area is clean More

Fast clean friendly staff WiFi for work while I waited In and out in <2 hours In and out in <2 hours More

The service department was very helpful. They were very respectful and took care of all the issues with my vehicle They were very respectful and took care of all the issues with my vehicle More

I am glad that Michael Rodriguez my salesman. As a salesman, he didn't push me or try to change what I was looking for in a truck. He was very attentive during and after the sale. Michael even we As a salesman, he didn't push me or try to change what I was looking for in a truck. He was very attentive during and after the sale. Michael even went above and beyond when scheduling a spray in bedliner installation for me. All being said, Michael and Napelton has won my future car buying business. I will tell my family and friends to try Napleton for their next car purchase. More

Great customer service. Alway get in and out fast. Explain any questions I ask. Jacob was an excellent service advisor. This is why I like this dealership. Alway get in and out fast. Explain any questions I ask. Jacob was an excellent service advisor. This is why I like this dealership. More

The employees of Napelton Ford were welcoming, informative, helpful a d accommodating during our visit. I would recommend them to anyone shopping for a truck or automobile. informative, helpful a d accommodating during our visit. I would recommend them to anyone shopping for a truck or automobile. More

I arrived on time and I was surprised how fast the service was done on my truck! I appreciated the well done service on my truck! service was done on my truck! I appreciated the well done service on my truck! More

They reached out to proactively schedule my recall repair and completed another one that popped up when they were finished. and completed another one that popped up when they were finished. More