Napleton Ford of Oak Lawn

Not a fan of the car-buying process because of all of the cliche behaviors I’ve experienced in the past. None of that happened here. This was a transparent, efficient, and incredibly human experience. cliche behaviors I’ve experienced in the past. None of that happened here. This was a transparent, efficient, and incredibly human experience. More

In general the personnel were helpful and friendly, the accommodation in the waiting room was comfortable. In most circumstances since the customer had to take time off from work and/or home responsibiliti accommodation in the waiting room was comfortable. In most circumstances since the customer had to take time off from work and/or home responsibilities, after completing the service on their vehicle a complimentary vacuuming and washing of exterior of their vehicle would address their feelings of the day as being well spent.😇 More

The service rep Paul wa very helpful. He was able to get my car back to me in a timely manner. He was able to get my car back to me in a timely manner. More

very clean with reasonable prices. service reps are knowledgeable of repairs needed and friendly astomsphere service reps are knowledgeable of repairs needed and friendly astomsphere More

Very impressive with the professional attitude of my advisor (Paul). Timely completion of repairs. Thanks! advisor (Paul). Timely completion of repairs. Thanks! More

Good service. Had to wait awhile for a part. But that was a supply issue, not on their end. Good communication from Paul and the rest of staff. Had to wait awhile for a part. But that was a supply issue, not on their end. Good communication from Paul and the rest of staff. More

As always, your service manager did a great job of getting me in and out for my oil change. I would always recommend Hawk Ford to anybody. getting me in and out for my oil change. I would always recommend Hawk Ford to anybody. More

Great and timely service. Excellent communication from Very friendly and know people. Would recommend to anyone Excellent communication from Very friendly and know people. Would recommend to anyone More

My check in went smooth. The fact inquiry to futher diagnos the issue was very critical and I appreciated the ask. The fact inquiry to futher diagnos the issue was very critical and I appreciated the ask. More

Easy to make an appointment,and I did not have to wait long to get my car back. long to get my car back. More