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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.6
3,481 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,481 reviews

December 06, 2025

Service person Bill was friendly, attentive, and kept me abreast on the work progress. Although it took 4 hours, I was satisfied in the end. More

by Mzdette52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2025

They were great everyone involved they took care of all my concearns. Exsplained every questions I asked More

by markjoyce1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Boll
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2025

Bill was extremely polite and professional. He made the process so easy. Wonderful guy! Definitely would come back because of him! Great customer service 10 out of 10! More

by LaCher Pope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2025

Napleton Ford of oak lawn Is the best Ford in Chicagoland area! The staff is amazing and the techs are A+ very knowledgeable! Tommy and Pj in service are wonderful people! More

by Fabo9500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ
December 05, 2025

Very helpful and fast service! Pleased with my vehicle and has a great app to start your car! More

by Sheargenius89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2025

Courteous service team and nice clean business. Soon as I pulled in the service area. I was greeted at the car. More

by MRENGINEER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May-1128
December 05, 2025

Very friendly atmosphere and explained all details of the work that was going to take place on my vehicle. More

by My name is Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2025

Dave was wonderful. He got me in at 5:30 pm in the evening to patch a tire with a screw in it. The work was done quickly and it was a wonderful outcome for a stressful e More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
December 03, 2025

Good service. Were very receptive to complaints and got my car in a day early. More

by jackdcottongim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2025

My family and I have purchased several vehicles from this Ford location over the years and we have been treated very well. More

by Moose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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