Napleton Ford of Oak Lawn

Everyone was very friendly. It was quick. They informed me before and after what was done also how many visits I have left. Thank you to all who helped me It was quick. They informed me before and after what was done also how many visits I have left. Thank you to all who helped me More

Everyone is helpful and they get you in and out quickly. I've been going there for about 14 years. I've been going there for about 14 years. More

This was my second oil change at this location. I switched from the dealership where I purchased my car due to a prior service issue. During my most recent visit, Dave was transparent about the wai I switched from the dealership where I purchased my car due to a prior service issue. During my most recent visit, Dave was transparent about the wait time, costs, and clearly explained my vehicle’s needs. More

They helped me find a car that I didn’t even know that I can get. They are fast at there work and really kind make sure you are comfortable can get. They are fast at there work and really kind make sure you are comfortable More

Napleton Oak lawn Ford has the best customer service I’ve experienced. It was easy to make an appointment. The ladies on the phone were very helpful and an accommodating. My service advisor David, May was ou experienced. It was easy to make an appointment. The ladies on the phone were very helpful and an accommodating. My service advisor David, May was outstanding. More

Jay was great, she made me feel very comfortable and made the purchase of my truck very smooth and quick. The finance guy was also very friendly and nice. Probably the best experience I’ve had at a dealer in the purchase of my truck very smooth and quick. The finance guy was also very friendly and nice. Probably the best experience I’ve had at a dealer in a very long time. Thank you!! More

Excellent customer service. Salesman John is the best. And Kai was very kind and helpful would definitely go back again Salesman John is the best. And Kai was very kind and helpful would definitely go back again More

I had a great experience at this location,. The service was excellent and clear to my understanding. The service was excellent and clear to my understanding. More

My experience at Ford Napleton was fantastic. I researched 10 dealers and this was the best. They were great over the phone and gave me the best rates and ease of mind. Ronald was the best person I researched 10 dealers and this was the best. They were great over the phone and gave me the best rates and ease of mind. Ronald was the best person I’ve spoken (out of 10) and Karen was great, friendly, informed, and took me for my test drive and taught about the car. This was my first time buying a car and I am so happy with the whole thing. More

Brought my Explorer in for a recall & the Works, was greeted immediately, paperwork was handled quickly by Bill Patks, was given an estimated time of little more than 1 hour and my vehicle was ready wit greeted immediately, paperwork was handled quickly by Bill Patks, was given an estimated time of little more than 1 hour and my vehicle was ready within an hour! Get service in my opinion! More