Napleton Ford of Oak Lawn

I was told someone would call once parts were in. No one called. Scheduler wasn’t aware of services/replacements to be made - maybe not in the notes? Left message for service person to clarify servic No one called. Scheduler wasn’t aware of services/replacements to be made - maybe not in the notes? Left message for service person to clarify services being done. No one called back. Communication is severely lacking, if not nonexistent. More

I choose Hawk for my service needs because of the trust they have earned. Jimmy the advisor, as we'll as the technicians Herman and Jose Marrufo are the only people I trust with my vehicles and my money. T they have earned. Jimmy the advisor, as we'll as the technicians Herman and Jose Marrufo are the only people I trust with my vehicles and my money. Thank you for continuously exceeding my expectations. More

Great service! Will definitely call again. Tires were exactly what I wanted and installed dlfast Will definitely call again. Tires were exactly what I wanted and installed dlfast More

When I call the dealership person answer the phone right away gave me the service i needed,upon arrival at the office again excellent service. away gave me the service i needed,upon arrival at the office again excellent service. More

Service was very professional and fast Jimmy Marinez was very helpful courteous & professional high recommended him to my friends and family very helpful courteous & professional high recommended him to my friends and family More

Purchasing a vehicle can be very stressful & time consuming. The staff at Hawk Ford made our purchase very stress free & easy. We were accommodated with food & beverage during our stay which I’ve nev consuming. The staff at Hawk Ford made our purchase very stress free & easy. We were accommodated with food & beverage during our stay which I’ve never experienced in past purchases from other dealerships. A great big thank you to Nicky Ristich & Joe in finance who spent so much time with us & who went above & beyond to give us exactly what we wanted for a great price! We love our truck & will definitely recommend Hawk Ford to all of our family & friends! More

Fast service excellent communication skills between service and myself. Will definitely return. Resolved my engine light on problem and was able to pass emission test. Very friendly fast service person service and myself. Will definitely return. Resolved my engine light on problem and was able to pass emission test. Very friendly fast service personnel. More

Nice and clean and very comfortable with good quality work. Customer service was very helpful work. Customer service was very helpful More

Kathie our service advisor is a good asset for Hawk Ford of OakLawn. Great service personnel too. of OakLawn. Great service personnel too. More

Amber when above and beyond for me to get my truck back on the road. She couldn't have been nicer. on the road. She couldn't have been nicer. More