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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.6
3,463 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,464 reviews

December 17, 2025

service person, estimate, speed of service was exceptional. Tim was very helpful and kept me informed of vehicle progress More

by williamdudley2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2025

Sales & management worked great with me when purchasing. Service personnel were friendly & prompt. Service scheduling could use a better way of not overlooking. Took 2 hours for an oil change due to overloo More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2025

I love the place service and the people who work there specially the Service Advisor ,,TIM HARRIS” God Bless You guys 💯❤️💪 More

by Kamilboron1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2025

Everyone in the service department is very friendly and so is the parts department. No complaints. 10/10 More

by Jennifer DeFalco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Basa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2025

They got me in while I had a nail in my tire pretty quickly impressed More

by Mmateyack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
December 15, 2025

I was very happy with the quick service and the man helping me was very knowledgeable More

by Dicy Mulchrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2025

"I had a fantastic experience with this team! From start to finish, the service was professional, friendly, and incredibly efficient. They went above and beyond to ensure all my questions were an More

by Austinboros69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Boll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Boros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Ristich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Sweis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2025

Everyone there is very nice friendly respectable they take their time with you they treat you like family More

by joycestewart62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2025

Tim Harris- Service Advisor, very professional and excellent time manager Thanks for having him as a staff of NAPLETON. God bless your entire company. I am a loyal customer of NAPLETON Lincoln vehic More

by drmichaelkuye2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2025

Amazing guys perfect service good communication I would like to give Customer service and maintenance technician hundred star. More

by Marwanolaimat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.